Job Specifications
Job Description
We are recruiting a Local IT Technician to solve customer support issues on-site, at our customer's premises.
You will be responsible for providing local support for all on-site employees, and you will work with a team of skilled and motivated technicians!
We are looking for an extremely proactive IT technician with a keen interest in technology, who is able to make suggestions for improvements and offer an opinion on new products or services.
Operate a walk-up 'Performance Bar' in the client office, resolving issues in real-time;
Support of;
Windows 10/11 and Apple OS/X devices.
iOS, Android and Windows phones
iPads and Windows tablets
Hardware peripherals
Microsoft Office Suites (13/16/0365) on Windows and Mac
AV/VC and networking equipment
Off the shelf and bespoke software application;
Use of the client's ITSM tool, Service-Now to create, update and resolve Incident and Request records;
Perform Installs, moves, adds, changes (IMAC);
Assist with user/team relocations - and/or office refit/expansion/closures;
Security Equipment support
Network gear support;
Miscellaneous equipment support including:
Display equipment;
UPS equipment;
generators;
AV and VC equipment;
Peripherals;
Personal devices
Job Requirements
Availability to cover full time Night-shift (weekdays 22:00 - 6:00)
Very strong sense of customer service (this is a customer-facing role)
Excellent Verbal and Written Communication Skills in English and Dutch
Ability to resolve Windows 10 and OS X Operating System Issues and Errors
Basic Network troubleshooting skills and knowledge (mainly Cisco)
Proficient in the latest Microsoft Office Applications (2013 and higher)
Customer infrastructure support (wiring and connectivity)
Technical degree or equivalent experience
Some experience with support and administration of telephones (PBX system and/or VoIP system).
What we offer:
Competitive salary and benefits package, including Meal Vouchers, Ecocheques;
Company tool car and fuel card
Hospitalisation and group insurance;
Extra vacation days;
Opportunities to learn and develop: training programs;
Exposure to an international environment as part of a multicultural team spread across Europe.
What's next:
It's best to apply today, because job postings can be taken down and we wouldn't want you to miss this opportunity. In case you need further information, just send us a message at recruitmentEMEA@stefanini.com and we'll be happy to assist!
The preceding job description had been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain
or be interpreted as a comprehensive inventory of all duties and responsibilities required of employees assigned to this job.
Diversity & Inclusion
Here at the Stefanini Group, we value plurality and equity, regardless of race, sexual orientation, disability, age, ancestry, religion, gender, and nationality. We understand and encourage the importance of being you!
About Us
We are a Brazilian company with over 35 years of experience in delivering IT services worldwide, ranging from IT outsourcing to application development or IT staffing. We have a direct presence in 41 countries, through our 70 offices located throughout the world. We have managed to become the preferred partner of many small-to-midsize local and regional companies as well. Most of our clients come from industries such as financial services, manufacturing, telecommunications, chemical, services, technology, public sector and utilities.
Stefanini has career opportunities locally and around the world for professionals interested in a vibrant, passionate, team-oriented workplace. If you are a customer-centric person with a "get it done" attitude, come over for coffee and a talk on your future career with us! Learn more about us on www.stefanini.com and join us on LinkedIn , Facebook and Instagram where we regularly post insights from our colleagues.
We want to inform you that there are currently scams targeting job seekers by falsely using our company’s name, Stefanini. We sincerely apologize for any confusion or inconvenience this may have caused.
Please remember that legitimate job offers from Stefanini will always come through official channels, including direct communication with our trained recruiters. If you receive any unsolicited messages requesting payment or personal information, please disregard them.
If you suspect you’ve been targeted, please contact us immediately at RecruitmentEMEA@stefanini.com for verification.
Key Points to Remember:
Legitimate job offers only follow interviews conducted with our hiring managers or clients.
We will never ask for payment at any stage of the recruitment process.
Stay vigilant and feel free to reach out for verification. Your safety and security are our top priorities. Thank you for your understanding and cooperation.
About the Company
Stefanini is a global company with over 35 years of experience in accelerating digital transformation. We co-create alongside our clients by helping them embrace modern technology and innovative solutions for their current portfolio.
Our digital capabilities and industry expertise can help redesign products and services.
We offer a diverse selection of technology solutions including digital workplace, cybersecurity, artificial intelligence, cloud, agile development, automation, next gen applications.
Stefanini EMEA is prese...
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