ServiceNow ITSM Administrator

On site

London, United kingdom

£ 50,000 /year

Full Time

11-04-2025

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Job Specifications

We are recruiting on behalf of a prestigious client who is looking for a skilled ServiceNow Administrator to take ownership of the current ServiceNow platform, managing upgrades, maintaining plugins, and overseeing workflow processes.

You will work within a dynamic & collaborative environment who will support you & provide the best in class training to help you upskill in all aspects of configuration & development.

Benefits:

Base salary up to £50,000
Attractive pension scheme
Comprehensive health insurance
25 days of annual leave (Option to buy more)
Funded bursary for your own personal development
Huge retail discounts
Frequent social events & Incentives
Funded ServiceNow Certifications
& so much more!
Key Responsibilities:

Develop and implement solutions for stakeholders
Perform business analysis and process optimization
Diagnose issues and design effective solutions, recommending system enhancements
Customize and configure the ServiceNow platform to align with organizational needs
Automate processes by creating and managing workflows, business rules, and scripts
Manage user roles, permissions, and access controls
Resolve technical issues within the ServiceNow platform
Work with IT teams to integrate ServiceNow with other systems and tools
Ensure optimal performance and scalability of the ServiceNow instance
What you will need to be successful:

ServiceNow Administration experience
Strong knowledge of ITSM processes
Experience with Problem, Change & incident management
Knowledge of Supplier & Contract Management
Knowledge of ITIL & ISO IT processes & ITIL Certified is highly desirable
ServiceNow CSA Certified Minimum

About the Company

When it comes to technology talent, Opus Recruitment Solutions are the specialists. We provide the skills needed most to markets at the forefront of change, evolving with the ever-changing needs of our clients to propel their people strategy and build world-class teams to power the future. With a global reach, diverse networks and an established market reputation, we are the partner of choice for organisations looking for flexible and trusted technology talent solutions to achieve long-term success. Our clients work acros... Know more