Job Specifications
Discover our galaxy
Join the Future of Work ! Malt is Europe's leading freelance marketplace, connecting over 700,000 talented freelancers with 70,000+ companies. Founded in 2013, we're transforming how work gets done through our tech-powered, human-centered platform. What makes us different:
A diverse team of 600 Malters across 6 European countries
A culture that champions equality (50% of our Comex are women) and inclusive growth
Backed by top investors including ISAI, Serena Capital, Eurazeo Growth, Goldman Sachs, and BPI
A mission to give everyone the freedom to work differently
Ready to help shape the future of work? Your next chapter starts here!
At Malt we believe that Ambition is the Way, so all lists of missions and responsibilities are non-exhaustive.
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Malt’s Finance Operations team works closely with our financial partners (payment management platforms) as well as our sales and technical teams. As this department handles accounts receivables and cash collection, it plays a crucial role in managing Malt’s client relations and therefore its overall success.
We are searching for a fixed term contract Team Lead who will support the Client Operations team by supervising at least 6 people in their daily tasks. This team’s main mission is to optimize the invoicing and payment processes of the platform in order to offer our freelancers and customers an ever more exceptional experience on the Malt platform.
Key Responsibilities
Management of the Client Operations team:
Accompany the team in daily tasks (invoicing process, collection, management of purchase orders, support)
Define team priorities and KPIs according to periods / activities / workflows and monitor the performance of each team member
Promote the daily work of the Client Ops teams within the various Malt departments and promote synergies with other departments
Innovation / Process automation:
Implement and monitor billing-related projects (simplify and automate billing processes, automate order/SO processes, etc.)
Identify bottlenecks in current financial processes that cause friction on the client/freelance side and lead to low value-added manual tasks (invoice / credit note management, manual invoice sending, etc.)
About You
3+ years of experience within a billing department in a dynamic and complex environment
A first successful experience in team management
Rigorous, autonomous and very organized
Positive & constructive attitude and strong leadership skills
Creative approach to problem solving
Strong mastery of tools like Excel as well as planning and organizational skills
Full fluency in French and English, able to manage an international team and comfortable in an English-speaking environment
How to join the mission?
First exchange with a Talent Acquisition Manager
Interview with one of our Team Lead Client Operations
Business case to be completed on site (Excel / Scenario) with two managers from the finance team
Final interview with our Chief Financial Officer
Coffee to meet the rest of the team!
Malt is the perfect space to thrive personally and professionally
Onboarding: Before easing into your new role, you’ll spend your first week learning about our culture, products, and services with other new joiners at our office in Paris
Equity: Every Malter is entitled to stock options
Lunch vouchers (legal benefit): €9/day on your Swile card
Transportation (legal benefit): 50% reimbursement (any type of transport)
Healthcare insurance (legal benefit)
RTT: From 8 to 12 days off per year
Sports: Company participation to a Gymlib membership
Malt sabbatical: Every three years, all Malters are entitled to a one month fully paid sabbatical leave
Free books: If you’re interested in learning more about any topic relevant to Malt’s business, just tell us the books you’d like to read, and we’ll order them for you—without any questions asked or approval processes to follow
Remote work: Hybrid policy balancing on-site and home office
Team building events organized every year
Ready? Get your ticket to Malt
At Malt, we are committed to fostering an inclusive and diverse workplace. We recruit based on skills, experience, and potential, without any form of discrimination related to age, gender, sexual orientation, ethnicity, religion, or disability. Our mission is to create a work environment where everyone feels valued, respected, and safe to thrive.
About the Company
Malt is a platform that connects businesses with freelancers, finding the perfect match for every project.
Our mission is to provide everyone with the freedom to choose what work they do and who they do it with. By helping to redefine the world of work and the relationships we have with it, we hope to empower everyone to shape their careers to fit exactly what they’re looking for.
Malt was founded in 2013 by Vincent Huguet and Hugo Lassiège.
In March 2022, Malt acquired Comatch, enabling us to create a dedicated category...
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