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Parfums Christian Dior
E-Business, Digital & CRM Assistant - Internship

E-Business, Digital & CRM Assistant - Internship

On site

Brussels, Belgium

Full Time

15-04-2025

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Job Specifications

Position

The E-Business, Digital & CRM Assistant Will Help The E-business, Digital & CRM Manager On Her Daily Tasks And Will Be Involved In The Development Of E-retail, E-Commerce And CRM On The BeLux Market, With Different Areas Of Focus

Ensure that e-retail trade plans are shaped and delivered effectively
Ensure the development of dior.com through efficient toolbox activation, to recruit, convert, & retain customers
Ensure the roll-out of digital campaigns
Ensure the CRM plans are delivered, with a focus on growing a qualified Department Stores & Dior.com database

Job responsibilities

E-Retail

Work with PCD Headquarters E-Retail team on: definition of local E-retail Strategy and implementation on the Top 2 retailers
Develop assets for the online visibility of the key launches and be responsible for the delivery on time
Ensure that Parfums Christian Dior brand Image and visibility is optimized in all E-Retail channels

Ecommerce

Work with PCD Headquarters E-Commerce team on Dior.com expansion in Belgium & implementation in Luxembourg
Plan and execute together with central teams, all digital marketing, including SEO/SEM, e-mailings & social media activation.
Follow-up of the translations with the agency

E-pr

Work closely with the PR Agency and dior.com central team to drive traffic & sales to dior.com
Be involved in the local roll – out of Dior Insiders Program

CRM

Ensure the roll-out of the CRM Strategy, with a focus on starting & growing a qualified Department Stores database & dior.com segmentation
Build yearly CRM activation with retailers, in line with Trade Marketing & Media focus

Reporting & Others

Provide a Monthly E-Newsletter about Dior & competitors E-Trade activities + E-commerce activations
Survey and Report the Grey Market / Pure Players activities.

Profile

Person Specification

Excellent Relationship building skills
Ability to understand and defend the brand DNA
Ability to manage priorities for self and team.
Results driven, creative & Team player

Profile

Education: Business school with if possible a Digital / EBusiness specialization
First experience in marketing requested
Experience in beauty is a plus
Social skills: energetic, sociable, communicative
Personal affinity and passion for Dior & digital ecosystems

Technical Skills

Fluent in French or Dutch & English, written and spoken.

Excellent skills in Excel and Power point

Additional information

RELATIONSHIPS

Internal: Product Managers, Trade Marketing Manager, PR agency, Dior.com, E-Retail, E-PR & CRM central Teams,
External: Retailers, Printing agencies, Production partners, Translation agencies.

About the Company

Christian Dior described himself as a fashion and perfume designer. The House of Dior, founded in 1946, changed the face of style forever when its New Look was unveiled in the halls of 30 Avenue Montaigne on February 12th, 1947. The revolutionary look was accompanied by a fragrance, Miss Dior. This timeless perfume was the first fragrance created by a visionary brand which invented the concept of global beauty. The spirit of Dior is reflected in each of the House's products and in the care taken at every stage of their pro... Know more