Job Specifications
About the Role:
We're looking for an enthusiastic and detail-oriented Junior Project Coordinator to join our Digital Product team. This is an ideal opportunity for someone looking to break into digital project management or client services — especially if you're organised, tech-curious, and eager to learn in a fast-paced environment.
Reporting to the Digital Product Manager, you'll support the day-to-day coordination of platform operations, client communications, and project tracking for digital content and asset management systems. You don't need to know everything from day one — just bring a proactive attitude, strong communication skills, and a willingness to learn.
This role begins in May and will run until late august, initially.
What You'll Do:
Client Support & Communication
Be a friendly and reliable point of contact for clients with platform-related queries (email and video calls)
Support the delivery of training sessions and demos so clients can get the best out of our platforms
Help interpret client briefs and support communication between product, development, and account teams
Track and report platform issues, helping to troubleshoot problems and assist with their resolution
Project Coordination & Platform Support
Assist the Digital Product Manager with scheduling tasks, tracking project milestones, and updating timelines
Help test and roll out new platform features — logging feedback and learning about the development cycle
Keep documentation up to date, including user guides, meeting notes, and platform instructions
Provide internal support to teams using the platforms (e.g., access help, basic training, and troubleshooting)
Reporting & Admin
Support regular reporting (e.g., platform usage or data exports) to ensure clients get timely updates
Stay on top of admin tasks — from filing client notes to coordinating meeting invites and follow-ups
Team Collaboration
Work closely with internal teams, developers, and occasionally third-party vendors to keep projects moving
Be a central support to the Product Manager and wider team — helping where needed to keep everything on track
Requirements
What You'll Bring:
A proactive, "can do" attitude — you're comfortable jumping in and figuring things out
Strong organisational skills and attention to detail
Good communication skills, both written and verbal
Confidence using Microsoft Office tools (Excel, Outlook, Word)
Interest in digital platforms, websites, or digital content workflows
Bonus points (but not required):
Experience with project management tools (e.g., Trello, Monday.com, Smartsheet)
Exposure to Digital Asset Management (DAM) systems
Any background in media, tech, or creative industries
PRINCE2 Foundation or similar project coordination certification
About the Company
WE ARE A GLOBAL CREATIVE DIGITAL AGENCY
At DMS, we bring together a powerhouse of creative, media intelligence and digital disciplines under one roof to support world-class marketing and publicity campaigns for leaders in entertainment.
We empower global brands with data-driven insights to shape campaigns from inception, and expertly create, manage, distribute and localise their content worldwide. Thanks to our honed impact evaluation we ensure that every stage drives measurable results and maximises campaign success.
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