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Practicus
Process Improvement Manager

Process Improvement Manager

Hybrid

Reading, United kingdom

£ 75,000 /year

Freelance

24-04-2025

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Job Specifications

Practicus is partnering with a Property Client, during a pivotal time in their journey. We're helping them urgently find a dynamic Process Improvement Delivery Manager for a crucial 12-month Fixed Term Contract (maternity cover, with potential extension confirmed!).

This is a unique opportunity we're thrilled to represent. Our client needs a leader to guide their dedicated process team as the organisation fully embraces a culture of continuous improvement and lean methodologies. If you're an experienced process leader ready to make a tangible impact, this could be the perfect role for you!

About the Role with Our Client:
Lead & Inspire: Manage and develop their talented team of 16 process professionals (3 Senior Analysts, 13 Analysts)
Strategic Impact: Collaborate on strategic planning to ensure the team delivers measurable business value (they're already contributing million pounds worth of annual savings! )
Stakeholder Engagement: Confidently liaise with and influence senior stakeholders, right up to Director and Executive levels
Drive Excellence: Oversee demand management, resource allocation, and ensure the quality delivery (using BPMN 2.0) of process improvement initiatives
Champion Change: Play a key role in supporting the team and wider organisation in adopting new, efficient ways of working

What We're Looking For:
Deep expertise in Business Process Management (BPMN 2.0, frameworks, mapping)
Proven Change & Transformation leadership skills
Excellent People Management & Team Leadership abilities, especially through change
Confidence engaging Senior Stakeholders
Experience in complex/regulated environments
Strong Programme/Project Management background
A data-driven approach & excellent communication prowess
Familiarity with Lean methodologies.
Resilience, creativity, and a drive for results! Our client values these qualities highly.

Why Consider This Role?
A pivotal 12-month Fixed Term Contract (maternity cover) with potential extension
A flexible, hybrid working environment (2 days office/week, Monday mandatory)
Significant autonomy and trust
The chance to lead a sizeable team and drive real business value
Involvement in high-profile projects (integration, CX improvements, GRC implementation)
A dynamic and supportive leadership environment

About the Company

Practicus is a change and transformation business that provides three services: recruiting, consulting and advising. We specialise in interim management and permanent placements across multiple sectors, helping businesses and professionals navigate the complexities of change. We believe in building strong relationships based on trust, transparency, and communication. Let us help you navigate change and achieve your goals. Know more