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Technology Specialist

Technology Specialist

On site

Crawley, United kingdom

Full Time

05-05-2025

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Job Specifications

About

JobDescription

TechnologySpecialist (IdentityManagement)

Hours: Full Time – 37.5 hours perweek

Location: Flexible acrossthe Essex and South Eastarea

Thepurpose of our Technology Specialist is to ensure RHCUK colleaguescan access the

resources they need while protecting theIT services through managing the starters, leavers and mover’sprocess. To provide effective and responsive technology supportacross all RHCUK, specifically on starters, leavers and movers. Tomaintain and improve technology services

available toall end users.

Whatyou Will Do

Focuson identity management, including creating and amendinguser accounts
Work throughITSAR tickets to ensure timely and accurateresolution
Provide supportfor account-related issues, such as password resets,access problems, and other identity-related concernsthat users mightencounter
Keep detailedrecords of account creation activities and generatingreports
Collaborate with theInfrastructure Specialist (Identity Management), ServiceDesk, architecture, integration, solution delivery, andsecurity teams
Support andassist with planned projects and change via a Helpdeskticketing system
Contributeto continual service improvement across all servicesprovided by the Technology Services Team to thebusiness
This post carrieson-call commitment and requires occasional late eveningand weekendworking

Whatyou Willbring

Experiencein providing IT technical support within a multi-site,largeorganization
Experience increating and maintaining up-to-date procedures andtechnicaldocumentation
Experiencewith Service Now, Active Directory, Azure AD, Workday,and MicrosoftEntra
Experience of beingable to plan own work, deliver with limited directsupervision and changing priorities and workload

PreferredExperience

Healthcare/ Adjacent industryexperience

EssentialEducation AndCapabilities

Significantprofessionalexperience

PreferredEducation AndCapabilities

Degreelevel and ITIL/equivalent levelaccreditation

Benefits

25Days Leave + BankHolidays
Buy & SellFlexi Leave Options
PrivatePension where Ramsay will match up to 5% after a qualifyingperiod
Enhanced CompetitiveParental LeavePolicies
Private MedicalCover with option to add partner &dependants
Life Assurance(Death in Service) x3 basesalary
Free Training andDevelopment via the RamsayAcademy
Concerts forCarers
Employee AssistanceProgramme
Cycle2Work schemeavailable, in partnership withHalfords
The Blue Light CardScheme

AboutUs

Ramsay Health Care UK is awell-established global hospital group with over 60 years’experience. We are a global provider operating in 8 countries, with88,000 staff who treat 8 million patients each year. It is wellrespected within the healthcare industry and is one of the leadingproviders of independent hospital services in England. We are wellknown for our strong, long-standing relationship with theNHS.

We love people with a positive,“can do” attitude who want to make a difference in their work. "Ouremployees are Ramsay." The skills and commitment of our employeesforms the basis for oursuccess.

Wecare.

It’s more than what wedo, it’s who we are. Everything we do is about striving to deliverthe best care. And it's a belief that's as true today as it waswhen we welcomed our first patients in 1964.

“The Ramsay Way” culturerecognises that our people are our most important asset and thishas been key to our ongoingsuccess.

We areproud to support the UK’s Armed Forces and Reservists and havealready achieved the Silver Award as part of the MOD’s Armed ForcesCovenant Employer Recognition Scheme. The scheme recognisesemployers who actively support Defence while encouraging otherorganisations to adopt the same behaviours in their workplace. As acompany we are committed to supporting the wider Armed Forcescommunity and this includes our staff as well as ourpatients.

We arecommitted to equality of opportunity for all. This position issubject to background and DBS checks.

Nice-to-have skills

Active Directory
Workday
Crawley, England

Work experience

Systems Administrator

Languages

English

About the Company

TieTalent is the career growth platform dedicated to tech professionals. By being part of our community they access exclusive content and perks from our partners for services that help them expend their knowledge. When open for a new opportunity, companies apply for them for jobs they want. On their side, companies benefit from an intelligent system allowing them to hire rare talents in tech quickly and hassle-free, that they need to be successful. TieTalent launched in October 2018 and is already trusted by thousands of ... Know more