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Infotree Global Solutions

Sales Engineer

On site

Paris, France

Freelance

05-05-2025

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Job Specifications

Job Description: Client is looking for a Sales Engineer to work on the Prisma Access GTM team. This position will report to our regional leader in GTM and is a great opportunity for a talented individual who has the desire to associate with a fast-growing company in a truly international environment.
Your Impact:
Deep experience in one or more of the following areas:
Networking and Network Security (FW, Proxy, etc.)
Host Protection (EDR/EPP)
Identity Management
Data leakage prevention
Solid technical background with understanding and/or hands-on experience in software development and web technologies
Excellent presentation and creativity skills
Your Experience:
Proven work experience as a Sales Engineer for the last 3 years (level 1 engineer) / 6 years (level 2 engineer).
Proven track record selling cyber security complex enterprise solutions.
Own relationship with assigned clients and ensure satisfaction of all assigned clients, and aid clients in achieving their goals and success criteria defined.
Conduct deep technical discovery.
Build with customer business success stories and case studies according to methodology defined.
Work closely with Product and R&D teams to represent the customer and ensure deliverables are according to the customer requirements specifications
Perform 1st-level support and triage of client technical issues and create detailed tickets outlining reported problems.
Fluent in Update reports, Salesforce and all data driven decision making.
BA/BS degree or equivalent, preferably with a numeracy base.

Job Description and Responsibilities:
Ongoing Technical Support:
Provide expert technical support and resolve issues.
Assist customers with product usage and inquiries.
Pre-Sales Support and Proof of Concept (PoC):
Identify customer needs and provide technical solutions.
Conduct technical presentations, demos, and manage PoC projects.
Build strong technical relationships with customers.
Direct customers to appropriate support channels for non-technical issues.
Communicate customer feedback to R&D and product teams.
Collaborate with internal teams to resolve technical challenges.
Product Knowledge and Training:
Maintain product knowledge and train customers and staff.
Serve as a technical resource for the team.
Project Management:
Lead customer deployment projects.
Ensure successful implementation and configuration of solutions.

About the Company

Infotree Global was founded in 2002 in a small office in Canton, MI, Infotree Global had a clear mission; To bring the world’s best talent together with the greatest companies producing results through continuous improvement and innovation. From those humble beginnings, Infotree Global has explosively grown from a two-person operation to a global solutions company, functioning in over 150 countries across 5 different continents. Infotree Global proudly serves more than 250 of the Global 1000, numerous government agencies... Know more