Job Specifications
Are you a 1st/2nd Line Support Engineer with solid experience working with Windows servers/operating systems, SQL scripting/databases, and ERP systems?
Then this is the ideal opportunity for you to work with one of Nottingham’s longest established software companies.
Their successful candidate will maintain control system dashboards and databases alongside resolving support tickets, troubleshooting system issues, and maintaining infrastructure, domains, and servers.
For this position, they are offering a competitive salary of up to c£30,000 per annum D.O.E alongside a generous benefits package including free parking, flexible working, pension, and sick pay.
Due to the role requiring travelling to end-user sites, a full, clean UK driving licence is essential to apply for this role. The role will involve working a daily shift pattern of 8am to 4pm, along with overtime and out-of-hours support (£200 per shift overtime completed - up to 9 overtime shifts per week available). With the overtime, candidates have the ability to accrue a lot on top of their base salary (example: taking one overtime shift a week would get you £800/£1000 a month).
If this sounds like the role for you, apply today!
Roles and Responsibilities
Maintain control system dashboards and databases
Answer and resolve support tickets raised by end users
Troubleshoot network and internal system issues
Review logs and documentation
Maintain critical infrastructure, domains, and windows servers
Produce SQL server analysis reports
Work closely with Control Systems Engineers, Field Service Engineers, the IT Support team, and Project Managers
Skills and Experience
Previous experience working in a 1st and/or 2nd line IT support position is essential
Degree or apprenticeship in IT/Software-based discipline
Well versed with Windows servers and operating systems
Basic understanding of one of more of the following: VB, VB.NET, JavaScript, C, and C#
Experience working with an ERP system is essential
Familiarity with HTML and basic APIs is desirable but not essential
SQL scripting and database experience
Confident liaising with end users on a daily basis via telephone and email
Comfortable providing out-of-hours support and working overtime as and when required
Full, clean UK driving licence
About Express Recruitment
Express Recruitment has been offering exceptional recruitment solutions across the East Midlands since 1987, “exceeding expectations every time” of over 267,000 candidates.
We supply a diverse range of sectors including Engineering, Technology, Professional Services, Languages, Sales & Marketing, Call Centres, Commercial, Manufacturing, Local Authority, NHS, Education and Voluntary organisations. Find all of our current vacancies on https://bit.ly/3IaEnI7
Not quite found the right role for you yet? Let us do the scrolling for you! Your search for a new role has never been so easy, just fill in our contact form on https://bit.ly/3NHa9NR or give us a call on 0115 924 0010 and we will do the rest for you.
Vacancy Summary
Hours: Full Time, Monday – Friday, 8am – 4pm, overtime available
Salary: Up to c£30,000 per annum D.O.E + overtime pay (£200 per shift)
Location: Nottingham, Nottinghamshire
Job Type: Full Time, Fully Office Based, Permanent
Unfortunately, we are unable to contact all candidates due to the large volume of applications we receive. If you have not heard from a consultant within the next three days, please assume that you have not been successful on this occasion. Please do not hesitate to apply for other suitable roles in the future.
This vacancy is being advertised on behalf of Express Recruitment Ltd. The services advertised by Express Recruitment Ltd. are those of an Employment Agency.
About the Company
WHO ARE WE?
Express Recruitment are one of the East Midland’s leading Recruitment Agencies with almost 40 years of experience providing both Temporary and Permanent recruitment solutions to a diverse range of clients. As a trusted and preferred Recruitment Partner, we have a reputation for providing a bespoke, value for money service and are renowned for delivering high levels of personal service to our clients.
A PASSION FOR SERVICE, A FOCUS ON QUALITY
Our passion for effective Recruitment is supported by our commitment ...
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