Data Analyst

On site

Stockport, United kingdom

Full Time

07-05-2025

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Expired

Job Specifications

Purpose of the role
To own and manage the quality of the company smart meter data; identify and resolve any issues; and provide information to stakeholders.

Knowledge, Skills and Experience

The role holder must have:
Experience and skill in managing and analysing large data sets. Working knowledge of Power BI and/or analytical software tools such as Alteryx, SSMS or equivalent.
Strong visualisation, written and verbal communication skills (essential)
A high level of organisation, attention to detail and time management
Strong analytical skills with the ability to understand complex processes
Ability to consistently work thoroughly and accurately; with the patience and tenacity to identify and address root causes of issues
Experience in the use of Microsoft SharePoint for content management (desirable)
An understanding of an Electricity Distributor functions
An open approach to new and novel ideas.

Owing to the sensitive nature of some of the data, the role holder will be required to undertake enhanced security vetting.

Principal responsibilities of the role
Monitor and report on current levels of assets within the Smart estate
Manage the enrolment of new smart meters into the Smart Metering system.
Identify, investigate and address those devices that have not processed via the auto enrolment process
Issue commands to update specific features unique to the Smart device
Frequent review and reporting on these to ensure they are tracked for continuity in volumes and allows irregularities to be marked and reviewed promptly
Analyse enrolment and service request failures and discrepancies to identify common themes.
Monitor smart meter behaviours and proactively identify issues or concerns:
Monitor and analyse smart meter responses to Service Requests
Monitor and analyse incoming Alerts to the system
Identify meters which may appear non-responsive, raise incidents with the DCC and/or Supplier
Work alongside Suppliers and DCC to identify resolutions and workarounds.
Act as the business owner for the Smart Meter System
Raise incidents with the service desk for any issues identified with the Smart Systems. Develop key metrics and analytic views to enable the successful management of a device estate which will eventually grow to approx. 2.4 million meters (currently 1.1 million)

Key measures (Performance Indicators)
Resolution of identified smart meter issues
Volume of smart meters fully enrolled
Compliance with ADT warnings and breaches
Timely delivery and accuracy of information for management and new use cases

About the Company

We are a 360 Recruitment company who have supplied candidates nationally within the UK as well as internationally for 25 years and counting. INDUSTRIES WE COVER: + Oil & Gas + Nuclear + Renewables + Power + Construction + Infrastructure + Water treatment + Manufacturing + Chemicals + Aerospace & Defence OUR SERVICES: + Contract recruitment + Permanent recruitment + Executive search + On-site embedded recruitment support + Talent Mapping + Payroll services + Global mobility solutions + IR35 compliance audits + Workforce ma... Know more