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Merlin Entertainments

Solutions Director

On site

London, United kingdom

Full Time

09-05-2025

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Job Specifications

About the job
Ride Attraction & Partnerships Engineering Solutions Director
Location: Hybrid – London, Blackfriars

Join us at Merlin Entertainments as we transform the future of digital guest experiences across our iconic global attractions.

We are seeking a visionary Ride Attraction & Partnerships Engineering Solutions Director to lead our technology solution strategy for enterprise initiatives. You will oversee a team of architects and technical specialists, ensuring innovative, scalable, and secure technology solutions.

This individual will need to bring forward experience of architecting technical systems that customers and guests are interacting with to ensure a smooth and enjoyable experience at our attractions.

Key Responsibilities:
Strategic Solution Development: Align technology solutions with business goals, driving efficiency and scalability.
Solution Design and Delivery: Ensure solutions are scalable, secure, and compliant with industry standards.
Stakeholder Collaboration: Work with senior leadership and key business units to align with strategic initiatives.
Agile Innovation: Evaluate emerging technologies and foster a culture of experimentation.
Team Leadership: Mentor and develop a diverse team, promoting collaboration and high performance.
Governance and Compliance: Ensure adherence to regulatory, security, and compliance requirements.
Continuous Improvement: Drive agile methodologies and champion continuous improvement.

Skills and Competencies:
Expertise in scalable solution design.
Strong knowledge of modern technologies (e.g., cloud computing, microservices, APIs, DevOps).
Ability to lead and inspire teams.
Excellent communication and stakeholder management skills.
Strategic thinking and problem-solving abilities.

Interview Process:
Recruiter Call
Hiring Manager Intro
1-2 stage Panel Interview

Our recruitment process typically takes around 4-5 weeks, but we’re always happy to work around your availability. You’ll have the opportunity to be supported by our external recruitment partner at different stages along the way.

Benefits
We’re growing fast and alongside a fun and friendly environment, we offer a fabulous package and amazing prospects. Benefits include Pension, Life Assurance, discretionary company bonus, 28 days’ holiday and, of course, a Merlin Magic Pass which gives you and your friends and family free admission to all of our attractions worldwide, as well as 25% discount in our retail shops and restaurants and 40% discount on LEGO.

At Merlin Entertainments, we’re committed to creating a workplace where everyone feels valued and supported. Diversity and inclusion are central to how we work — we celebrate individuality and strive to build an environment where everyone can thrive.

We’re proud to be an equal opportunities employer, welcoming applications from all backgrounds and identities, including age, ethnicity, gender, disability, neurodiversity, sexual orientation, family or parental status, religion, and veteran status.

About the Company

Follow us on Instagram: @Merlinentertainments The greatest place in the world to work and play Merlin Entertainments is the global leader in branded entertainment destinations. We create and deliver memorable, immersive brand experiences for over 60 million guests every year. Merlin Entertainments has over 140 attractions worldwide, ranging from indoor attractions such as SEA LIFE and Madame Tussauds to iconic theme parks like LEGOLAND and Alton Towers Resort. Working for Merlin Entertainments is unlike a job anywhere ... Know more