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Inspired Thinking Group (ITG)

Synergist Coordinator (12-Month Fixed Term Contract)

Hybrid

Birmingham, United kingdom

Freelance

09-05-2025

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Job Specifications

The Synergist Coordinator plays a vital role in supporting the ongoing data cleansing and system optimisation projects within Synergist. This fixed term contract role is critical to ensuring the accuracy, consistency and usability of a core business system. This role takes ownership of coordinating cleansing initiatives, collaborating with teams across the business, and implementing the required updated directly within Synergist.
Key Responsibilities:
Financial Systems Management:
Coordinate and track the progress of all Synergist data cleansing projects, ensuring tasks are completed on schedule
Liaise with stakeholders to clarity data ownership and resolved inconsistencies.
Action updates directly in Synergist, including but not limited to client records, project codes, time tracking categories, resource data, and billing structures.
Maintain detailed documentation of changes made and processes followed
Flag and escalate issues that require strategic or technical input
Assist with setting up new or amended system conventions, naming standards, or reporting structures as needed
Reporting and Analysis:
Support ad hoc-ly with Synergist based reporting
Data Integrity and Security:
Once cleansing is complete coordinate and communicate an audit schedule
Conduct regular audits to identify and resolve data discrepancies
Process Improvement:
Work closely with finance, and other stakeholders to identify and implement process improvements
Develop and maintain documentation for system processes and best practices
Capture and document and maintain data flow processes
User Training & Support:
Provide basic support for users following any system changes as a result of the work undertaken
Compliance and Regulation:
Ensure financial systems are compliant with internal policies and external regulations

Requirements

Experience working with Synergist or similar software is highly desirable
Strong organisational and project coordination skills
High attention to detail and methodical approach to problem solving
Comfortable making structured data changes within a live system environment
Good coordinator who can work collaboratively across teams
Experience in operations, data administration, or systems coordination preferred

Benefits

Work's a treat!
On top of a competitive salary, you can expect a whole load of perks:
25 days' holiday + bank holidays - we understand the importance of you getting some down time
Annual Wellbeing Day - enjoy an additional day on us to look after your physical and mental wellbeing
Pension Scheme - helping you save towards your retirement home in the sun!
Corporate Medical Cash Plan - claim back the cost of your medical treatments
Smart Working Options - spend up to 40% of your working week from home
So many savings - through our online community platform, you can access dozens of daily deals, from money off top brands to discounts on days out
Employee Assistance Programme - our people are at the heart of everything we do, so if you're happy, we're happy
Cycle to Work Scheme - save on the cost of biking to work
Monthly Employee Awards - Employee of the Month programme with £250 bonus
Raising money for charity including a paid Volunteer Day - we're all about giving back... and having lots of fun in the process!
Referral scheme - know the perfect person to join the team? You could bag £1,500 for a putting a good word in
Wellbeing Programme - giving you the opportunity to join regular, interactive Wellbeing Workshops or join our 30 plus Wellbeing Champions
Enhanced Family Friendly Leave - support for you and your family to help you navigate through the craziness of family life

We Value Diversity
We champion and welcome diversity in our workforce and ensure all job applicants receive equal and fair treatment, regardless of age, race, gender or gender identity, religion, sexual orientation, disability, or nationality.
We are not only committed to increasing the visibility and recognition of talent from under-represented groups within our organisation, but the wider industry too.
At the end of the day, we make sure we take time to look after ourselves, each other, and the planet, because we're always stronger together.
ITG have a number of community groups available to employees and exist to offer a safe space for like-minded colleagues, with shared interests to connect, socialise and check in with each other.
These include Black ITGers Together, LGBTQ+ Together, Mens Health Together, Muslims Together, Neurodiversity Together, Working Parents and Carers Together and Women In Tech Together.

What next?
If you found yourself interested in knowing more, drop us your application and someone from our team will be in touch.

About the Company

ITG are the halo content partner to leading businesses around the world. We eliminate marketing complexity and deliver engaging, tech-enabled, agile content that drives growth and reduces marketing costs. We do this through 4 core pillars: Capture: Leveraging AI and AR-enabled production technology to capture more images and film Create: Engaging, channel-specific content delivered at the speed of retail Automate: A full suite of tools delivered via our Gartner-leading Content Marketing Platform (CMP), Storyteq Integrate... Know more