Job Specifications
This is a temporary role covering a period of maternity leave for 12 months.
Cash is outdated. Manual expenses are a pain. Workplaces should be smarter, more trusting, and—yes, we’re saying it—way more fun!
At Pleo, we’re on a mission to put an end to out-of-pocket spending and clunky expense reports. Our product is revolutionizing the way businesses handle their finances, making spending seamless, efficient, and—dare we say—exciting. And the best part? When you join us, you get to experience the magic of Pleo firsthand!
How are we doing this?
We're building a world-class Marketing Operations team that will deliver a great experience across the customer life-cycle. This function unlocks the true growth potential and improves customer lifetime value.
Marketing Operations is part of the Revenue Operations domain with the primary objective to ensure marketing effectiveness and efficiency.
This is a temporary role covering a period of maternity leave for 12 months.
As the Senior Manager of Marketing Operations you will help us create this space and lead our efforts to unify our processes, platforms and operations across the range of technologies used to support the entire marketing & SDR function.
You’ll be a team lead reporting to our Director of Revenue Operations, and will have a pivotal role in impacting our brand awareness, demand generation and growth. You will optimise the current tech stack, ensuring operational efficiency across the funnel with a core on improving our Marketing pipeline and performance in partnership with sales and marketing leadership .
This role can be in-office, remote or hybrid.
What You’ll Be Doing
Team management & development – Leading, mentoring, and supporting the Marketing Operations (MOps) team to ensure high performance, growth and effective collaboration
Marketing Ops strategy & roadmap – Define and drive the Marketing Ops strategy and roadmap, prioritising projects that improve marketing performance and efficiency. Aligning MOps with business goals, and ensuring smooth execution
Project management & execution oversight – Oversee the execution of key projects, ensuring they are delivered on time and drive business impact
Process improvement & operational efficiency – Streamlining workflows, improving data quality, and enhancing automation
Stakeholder management & leadership collaboration – Collaborate closely with marketing leadership and domain teams (Demand Gen, Growth, Brand, RevOps) to align MOps initiatives with company objectives
MarTech stack optimisation & governance – Ensuring the marketing technology ecosystem is efficient, scalable, and well-integrated
Optimise lead management, scoring, and routing to improve MQL to SQL conversion rates
Enhance marketing automation processes for scalability and efficiency, ensuring seamless execution of campaigns and nurture flows
Develop and refine lead management processes and workflows to enhance productivity and streamline hand-offs between marketing and sales
Own marketing attribution and performance reporting frameworks, ensuring visibility into marketing's impact on pipeline and revenue
Ensure data governance best practices and marketing compliance, maintaining high data quality across marketing systems
Champion continuous improvement in campaign operations, identifying ways to enhance efficiency and execution quality
Provide training and enablement on marketing technologies and processes to support adoption across teams
What We Look For In You
10-15 years of marketing operations experience
Experience of working in a B2B SaaS business, familiar with SaaS oriented metrics and KPIs
Deep, hands-on knowledge and experience of marketing automation and CRM platforms. HubSpot is a plus
Ability to demonstrate knowledge of modern marketing, including understanding the latest technology that can support B2B marketing strategies
Proven track record in rolling out new technology, including the creation of training and process change documentation
Vendor management and project management skills are essential
Strong interpersonal skills. Must be influential, but able to work effectively in a project team
Excellent written and verbal communication skills
Strong organisational skills and the ability to effectively manage multiple projects at one time
Critical and strategic thinking skills, solution-oriented and flexible in your approach
Experience in team management, capability building, and career progression
Show Me The Benefits!
Your own Pleo card (no more out-of-pocket spending!)
Lunch is on us - with catering in our Lisbon, Copenhagen and London offices or a monthly lunch allowance paid directly together with your salary in other markets
Private health insurance to ensure you’re fit in body and mind to do your best work
Flexible remote working policy
25 days of PTO + public holidays
Option to purchase 5 additional days of holiday through a salary sacrifice
Why join us?
Working at Pleo means you're working on something very exciting: the future of work. Our mission is to help every company go beyond the books. Pleo itself means ‘more than you’d expect’, and it’s been the secret to our success over the last 8 years. So it’s only fitting that we’d pass this philosophy onto our customers to help them make the most of their finances.
We think company spending should be delegated to all employees and teams, that it should be as automated as possible, and that it should drive a culture of responsible spending. Finance teams shouldn’t be siloed from the rest of the organisation – they should work in unity with marketing, sales, IT and everyone else.
Speaking of working in unity, our values tell the story of how we work at Pleo. We have four core values, the first of which is ‘champion the customer’, which means we address real pain points that businesses face. Next up is ‘succeed as a team’, which highlights how our strength lies in our diversity and trust in each other. We also ‘make it happen’ by taking bold decisions and following through to deliver results. Last but not least, we ‘build to scale’, creating lasting solutions that address today’s challenges and anticipate tomorrow’s needs.
So, in a nutshell, that's Pleo. Today we are a 850+ team, from over 100 nations, sitting in our Copenhagen HQ, London, Stockholm, Berlin, Madrid, Montreal and Lisbon offices —and quite a few full-time remotes in 35 other countries! Being HQ'd out of Copenhagen means we're inspired by things like a good work-life balance. If you don't work in the office with us, we'll help you set up the best remote setup possible and make sure you still have time to connect with your team.
About Your Application
Please submit your application in English; it’s our company language so you’ll be speaking lots of it if you join
We treat all candidates equally: If you are interested please apply through our application system - any correspondence should come from there! Our lovely support isn't able to pass...
About the Company
Centralise your business spending for complete financial efficiency and balance the books effortlessly with Europe’s most loved and trusted spend management platform.
Expenses, reimbursements, invoices, budgets... With Pleo, you can pay, manage and optimise, turning your spending into a key to business success.
Just... Pleo it.
Join 37,000+ happy companies and start using Pleo today for free.
www.pleo.io
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