Dayforce

www.dayforce.com

8 Jobs

5,665 Employees

About the Company

Dayforce makes work life better. Everything we do as a global leader in HCM technology is focused on improving work for thousands of customers and millions of employees around the world. Our single, global people platform for HR, payroll, talent, workforce management, and benefits equips Dayforce customers to unlock their full workforce potential and operate with confidence. To learn how Dayforce helps create quantifiable value for organizations of all sizes and industries, visit dayforce.com.

Listed Jobs

Company Name: Dayforce
Job Title: Client Fulfillment Specialist II
Job Description: **Job Title**: Client Fulfillment Specialist II **Role Summary**: Execute client and partner fulfillment requests with accuracy and speed to support channel and revenue growth. Focus on precision in processing payroll and HR account actions, ensuring compliance with service level agreements (SLAs). **Expectations**: - Achieve 95%+ SLA compliance for turnaround times. - Maintain 95%+ order accuracy to minimize rework. - Deliver 90%+ post-fulfillment customer satisfaction (CSAT). **Key Responsibilities**: - Process inbound fulfillment requests (e.g., business entity changes, payroll adjustments, partner lead activation). - Generate clean, error-free quotes and submit orders without sales negotiation. - Flag process bottlenecks and escalate delays to improve operational efficiency. - Collaborate with Channel Managers and stakeholders to ensure timely updates and clarity. - Maintain accurate records in Salesforce or similar systems. - Participate in audits and quality assurance checks to validate fulfillment outcomes. **Required Skills**: - Bilingual proficiency in English and French. - 2+ years in operations, fulfillment, or onboarding roles (SaaS, payroll, channel environments preferred). - Strong attention to detail for high accuracy in repetitive tasks. - Experience in queue-based workflows with strict SLA compliance. - Proficiency in Salesforce or CRM/order-entry tools. - Organized, process-driven mindset with focus on task execution. - Clear communication to align cross-functional teams and resolve issues. **Required Education & Certifications**: Not specified in the job description.

Company Name: Dayforce
Job Title: Cybersecurity Product Manager Intern 4 Months - Winter 2026
Job Description: **Job Title** Cybersecurity Product Manager Intern – Platform Security (Winter 2026, 4 months) **Role Summary** As an intern on the Platform Security team, you will develop and manage security features for a cloud‑based HCM platform. You’ll translate technical concepts into user‑friendly documentation, coordinate product launches, gather stakeholder feedback, and support the product backlog to deliver secure, scalable IAM solutions. **Expectations** - Full‑time commitment of 37.5–40 hours per week. - Active collaboration with design, engineering, marketing, and customer teams across multiple time zones. - Deliver clear, actionable content and support product adoption. - Own a segment of the security roadmap and backlog, using data‑driven prioritization. **Key Responsibilities** - Own the backlog for Platform Security initiatives, maintaining and prioritizing items. - Write user stories, acceptance criteria, and release notes that translate complex security technology into understandable content. - Conduct user interviews, gather feedback from customers, sales, and field teams, and synthesize insights into product enhancements. - Coordinate cross‑functional communication for feature launches, ensuring all stakeholders are informed and trained. - Track adoption metrics, risk indicators, and usage data to inform iterative improvements. - Advocate for secure design principles, minimizing the risk of poor implementation. - Manage task flow for a small product squad, ensuring timely delivery and alignment with enterprise security standards. **Required Skills** - Experience writing user stories and performing user research for product management roles. - Strong understanding of IAM concepts: Identity & Access Management, RBAC, least privilege, MFA, SSO, provisioning, web session management, auditability. - Proficient in data analysis, user interview techniques, and documentation tools. - Excellent written and verbal communication; able to explain technical topics to non‑technical audiences. - Ability to multitask across concurrent initiatives, solve problems independently, and manage time effectively. - Comfortable working across international teams and time zones. **Required Education & Certifications** - Current enrollment (or recent graduate) in a Bachelor’s or Master’s program in Computer Science, Information Security, Cybersecurity, or related field. - Certifications such as CompTIA Security+, CISSP, or equivalent are a plus but not mandatory.

Company Name: Dayforce
Job Title: Sr. Director, Enterprise Data and AI Platform
Job Description: **Job Title:** Sr. Director, Enterprise Data and AI Platform **Role Summary:** Lead global enterprise data and AI strategy, architecture, and execution. Drive platform design on Azure, oversee data engineering, advanced analytics, and Agentic AI initiatives, and ensure data governance, security, and vendor management to support enterprise business functions. **Expectations:** - Visionary leader with deep technical expertise in modern data and AI. - Proven ability to manage and scale global teams, budgets, and vendor portfolios. - Strong partnership with senior business leaders to translate data strategy into actionable outcomes. - Hands‑on technical capability to guide architecture, integration, and model deployment at scale. **Key Responsibilities:** - Define and execute enterprise data architecture strategy (Azure Data Lake, Synapse, Data Factory, Data Fabric). - Lead a global Data & AI engineering team, setting talent, processes, and performance metrics. - Own data pipelines, product delivery, and data asset lifecycle for enterprise reporting, analytics, and ML. - Architect, select, pilot, and implement Agentic AI capabilities; build AI Platform Center of Excellence. - Partner with business leaders to enable data‑driven decisions and advanced analytics. - Establish data governance, security standards, and SLA enforcement. - Manage platform budgets, third‑party vendor contracts, and architecture governance (ARB). - Apply MLOps best practices for model monitoring, retraining, and lifecycle management. - Champion Agile and SAFe methodologies across cross‑functional delivery teams. **Required Skills:** - Azure cloud, Data Lake/Warehouse/Mesh, Data Fabric, Power BI, Tableau, data integration tools. - Deep knowledge of MLOps, statistical modeling, NLP, computer vision, deep learning (PyTorch, TensorFlow, Hugging Face). - Experience building cross‑functional enterprise data warehouses and deploying models at scale. - Familiarity with Agentic AI platforms (e.g., Replit, Vercel). - Strong business partnership, change management, and cross‑functional collaboration abilities. - Proven project, budget, and vendor management in a global environment. - Leadership of Data & ML Engineering or Analytics teams. **Required Education & Certifications:** - Advanced degree (Master’s or Ph.D.) in Computer Science, Data Science, Machine Learning, or related field preferable. - Minimum 10 years of senior enterprise data and AI leadership experience. - Certifications in Azure, Data Engineering, or AI/ML (e.g., Microsoft Azure Data Engineer, Azure AI Engineer, or equivalent) are a plus.

Company Name: Dayforce
Job Title: Product Manager (Growth & Experience)
Job Description: **Job Title:** Product Manager (Growth & Experience) **Role Summary:** Lead the product lifecycle for the Growth & Experience area of Powerpay, focusing on self‑serve adoption, engagement, and retention within a product‑led growth (PLG) framework. Own the roadmap and execution of customer‑centric features, collaborate cross‑functionally, and drive measurable growth and user adoption. **Expectations:** - 3–5 years of product management experience in SaaS, preferably in HRTech or related industries. - Proven track record of delivering end‑to‑end product changes in fast‑paced or transformation environments. - Strong analytical mindset, comfortable with data‑driven decision making (experience with tools like Pendo or similar is a plus). - Ability to work autonomously, set priorities, and deliver high‑quality outcomes under tight timelines. - Excellent communication and stakeholder‑management skills. **Key Responsibilities:** 1. **Customer Insight & Direction** - Conduct customer & prospect interviews, surveys, and structured feedback loops to validate personas and uncover adoption challenges. - Define, prioritize, and maintain the product roadmap aligned with business outcomes and growth strategy. - Partner with sales, services, and marketing to ensure product readiness, positioning, and enable adoption. 2. **Product Craft & Execution** - Translate user needs into mockups, usability tests, and rapid iterations. - Drive release planning, balancing business impact with technical effort. - Scope features with engineering and design, manage trade‑offs, and own user‑facing decisions. 3. **Growth & PLG Levers** - Design and iterate onboarding, in‑product flows, and other experiences that accelerate time‑to‑value. - Identify product levers to enhance adoption, expansion, and retention. - Collaborate with analytics and marketing to measure and optimize PLG funnels. 4. **Problem Solving & Decision Making** - Analyze qualitative & quantitative data to detect adoption blockers and usage patterns. - Make informed product decisions, applying MVP and iterative principles to navigate uncertainty. **Required Skills:** - Customer empathy and insight gathering - Product strategy, roadmap development, and execution - Experience with PLG models and growth analytics - Strong analytical abilities; familiarity with tools such as Pendo, Jira Product Discovery, or equivalents - Cross‑functional collaboration (engineering, design, sales, services, marketing) - Excellent written and verbal communication - Autonomy, accountability, and high delivery standards - Creative problem solving, growth mindset, and user‑experience focus **Required Education & Certifications:** - Bachelor’s degree in Business, Marketing, Computer Science, or a related field (or equivalent work experience). - No mandatory certifications required; experience with SaaS product management and PLG analytics is highly valued.

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