Tunstall Healthcare (UK)

About the Company

Tunstall has been at the forefront of technology innovation for the health, housing and social care markets for over 65 years. Its pioneering software, hardware and services enable new delivery models which can transform services across the care continuum, and empower people to live independently and with an improved quality of life.
Tunstall works with social care providers, healthcare services, housing and retirement living providers and charities in 19 countries, improving the lives of more than five million people, including those living with dementia, learning disabilities, physical disabilities and long-term health conditions.

Tunstall’s innovation-led, person-centred Connected Care and Health solutions connect people and integrate services, enabling early intervention to avoid or mitigate adverse events, and improve outcomes. As technology advances, we have the capability to not just react to events, but to predict and even prevent them using data-driven insights. The Tunstall Cognitive Care approach can help to create intelligent, personalised care programmes and effectively allocate resources, making sure those in need have the right levels of support and reassurance.

Listed Jobs

Company Name

Tunstall Healthcare (UK)

Job Title

IFS Functional Analyst - Field Service Module - 12-month Fixed Term Contract

Job Description

**Job Title:** IFS Functional Analyst **Role Summary:** Support ERP transformation strategy to align global business processes and enhance operational efficiency through IFS ERP system implementation and optimization. **Expectations:** Hybrid work model with on-site attendance initially and as required; collaborative problem-solving with stakeholders; analytical approach to process and system design. **Key Responsibilities:** - Resolve process/system issues and manage change requests. - Analyze As-Is processes, develop To-Be process designs, and define functional/data integration requirements. - Collaborate with stakeholders, suppliers, and vendors to evaluate solutions and ensure compliance with standards. - Conduct systems validation, user acceptance testing, and post-implementation reviews. - Deliver training materials, coaching, and process training to global teams. - Oversee project tasks including data mapping, integration testing, and cutover planning. - Develop incident/service request action plans, manage risk logs, and maintain stakeholder communication. **Required Skills:** - Intermediate to advanced proficiency in IFS ERP (Field Service Module). - Strong stakeholder engagement and communication skills for cross-functional collaboration. - Analytical and problem-solving capabilities for process optimization and system design. - Project management competence for implementation and cutover tasks. - Training and documentation experience to support user adoption. **Required Education & Certifications:** - Bachelor’s degree in Information Technology, Business Administration, or related field. - Demonstrated experience as an IFS Systems Analyst with successful ERP implementation history. - Preferred: Certifications in ERP systems (e.g., IFS Cloudsuite Field Service).

Manchester, United kingdom

On site

04-10-2025

Company Name

Tunstall Healthcare (UK)

Job Title

ERP Change Manager

Job Description

**Job Title:** ERP Change Manager (12‑month fixed‑term) **Role Summary:** Lead and execute change management activities for a large‑scale ERP implementation across UK operations, ensuring seamless adoption of new processes, technologies, and ways of working while minimizing disruption and maximizing stakeholder engagement. **Expectations:** - Deliver a comprehensive change strategy aligned with the ERP rollout timeline. - Achieve targeted user adoption and benefit realization metrics. - Maintain high stakeholder satisfaction and manage resistance effectively. - Operate autonomously in a fast‑paced, multi‑disciplinary environment. **Key Responsibilities:** - Develop and implement a change management plan linked to the ERP implementation roadmap. - Conduct stakeholder analysis, impact assessments, and readiness assessments for all business units. - Design and roll out communication, training, and coaching programs to drive user adoption. - Collaborate with project managers, business analysts, and functional leads to align technical delivery with change initiatives. - Identify, track, and mitigate resistance; report progress and adoption metrics to senior leadership. - Promote a culture of continuous improvement and change agility. **Required Skills:** - Proven experience leading change management for large ERP projects. - Strong knowledge of manufacturing and field service processes. - Exceptional stakeholder engagement, influencing, and communication abilities. - Analytical, problem‑solving, and data‑driven decision‑making skills. - High emotional intelligence, resilience, and adaptability to ambiguity. - Ability to work collaboratively across diverse teams and senior leadership. **Required Education & Certifications:** - Formal change management qualification (e.g., Prosci, APMG Change Management, ACMP) – preferred. - Project management certification (e.g., PRINCE2, PMP) – advantageous. - Familiarity with Agile and Waterfall delivery methodologies. - Relevant bachelor’s degree or equivalent professional experience in change management, project management, or related fields.

Manchester, United kingdom

On site

10-10-2025