Mandarin Oriental

About the Company

Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the world’s most luxurious hotels, resorts and residences. Having grown from its Asian roots into a global brand, the Group now operates 41 hotels, 12 residences and 23 exclusive homes in 26 countries and territories, with each property reflecting the Group’s oriental heritage, local culture and unique design. Mandarin Oriental has a strong pipeline of hotels and residences under development and is a member of the Jardine Matheson Group.

Mandarin Oriental’s aim is to be recognised widely as the best global luxury hotel group, providing 21st-century luxury with oriental charm in each of its hotels. This will be achieved by investing in the Group’s exceptional facilities and people while maximizing profitability and long-term shareholder value. The Group regularly receives recognition and awards for outstanding service and quality management. The strategy of the Group is to open the hotels currently under development while continuing to seek further selective opportunities for expansion around the world.

The parent company, Mandarin Oriental International Limited, is incorporated in Bermuda and has a premium listing on the London Stock Exchange, with secondary listings in Bermuda and Singapore. Mandarin Oriental Hotel Group International Limited, which operates from Hong Kong, manages the activities of the Group’s hotels. Mandarin Oriental is a member of the Jardine Matheson Group.

Listed Jobs

Company Name

Mandarin Oriental

Job Title

People & Culture Coordinator

Job Description

**Job Title** People & Culture Coordinator **Role Summary** Provide administrative and operational support to the HR team, streamline recruitment processes, manage employee records, and coordinate engagement initiatives to foster a positive workplace environment. **Expectations** Bachelor’s degree in HR or Business Administration; HR/Hospitality experience preferred. Strong organizational skills, confidentiality, and fluency in Arabic, French, and English. **Key Responsibilities** - Assist with recruitment, including job postings, interviews, onboarding, and candidate follow-up. - Maintain digital and physical employee records. - Coordinate training, engagement activities, and internal communications. - Manage HR communication channels and newsletters. - Support payroll, attendance documentation, and workforce data analysis. - Oversee casual labor and intern onboarding, scheduling, and performance reviews. - Organize recognition programs, events, and welfare initiatives. **Required Skills** - Excellent communication, writing, and interpersonal abilities. - Strong organizational and multitasking capabilities. - Proficiency in MS Office and HRIS systems. - Attention to detail and discretion in handling sensitive information. **Required Education & Certifications** - Bachelor’s degree in Human Resources, Business Administration, or equivalent. - Fluency in Arabic, French, and English. Hospitality experience viewed favorably.

Marrakesh, Morocco

On site

12-11-2025

Company Name

Mandarin Oriental

Job Title

Marketing & Communications Manager

Job Description

Job Title: Marketing & Communications Manager Role Summary: Lead and execute marketing, PR, and digital initiatives for a luxury hospitality brand, ensuring brand consistency, high‑quality content, and effective stakeholder collaboration. Expectations: Deliver flawless marketing campaigns, maintain brand standards, manage a small creative team, and provide actionable performance insights. Key Responsibilities - Define and approve visual direction for photo/video shoots, shot lists, and final edits. - Supervise creation and quality control of all marketing collaterals. - Oversee media and influencer relations, approving press materials and maintaining brand tone. - Manage global and local digital campaigns, coordinating with agencies and internal teams. - Set content strategy for social media, approve calendars, and ensure visual and editorial consistency. - Direct eDM planning and creative direction for guest communications. - Lead and mentor the Marketing & Communications Coordinator and Graphic Designer. - Review monthly reports, consolidate insights, and approve NIPs while ensuring procedural compliance. Required Skills - Strong creative vision and exceptional attention to detail. - Leadership and communication skills with experience managing a small team. - Proficiency in digital marketing, social media management, and CRM systems. - Ability to coordinate across multiple agencies and internal stakeholders. - Fluency in English and French; Arabic knowledge is an advantage. Required Education & Certifications - Bachelor’s degree in Marketing, Communications, or related field. - Professional certifications in digital marketing, PR, or related disciplines are preferred.

Marrakesh, Morocco

On site

12-11-2025

Company Name

Mandarin Oriental

Job Title

Kitchen Intern

Job Description

**Job Title** Kitchen Intern **Role Summary** The Kitchen Intern works 39 hours per week on a rotating, 6‑12 month internship. The role supports all kitchen operations, ensuring food is prepared, plated, and presented to the highest standards. The intern provides back‑of‑house support, assists with prep, maintains cleanliness, and delivers professional service while gaining hands‑on experience in a luxury hospitality environment. **Expactations** - Genuine passion for hospitality and guest service. - Willingness to learn and adapt quickly. - Flexible scheduling for morning, evening, and night shifts, including weekends and bank holidays. - Strong teamwork, integrity, and a growth mindset. - Commitment to food safety, hygiene, and quality standards. **Key Responsibilities** - Assist kitchen staff with daily prep, mise‑en‑place, and kitchen maintenance. - Support plating, presentation, and timely delivery of dishes. - Maintain cleanliness and organization of the kitchen area. - Follow health, safety, and hygiene protocols at all times. - Communicate effectively with kitchen and front‑of‑house teams. - Adapt to changing shift patterns and support guest service objectives. **Required Skills** - Basic culinary knowledge and knife handling skills. - Strong time‑management and organizational abilities. - Excellent teamwork and communication. - Ability to work under pressure and in a fast‑moving environment. - Attention to detail and commitment to high-quality standards. **Required Education & Certifications** - Current enrolment in a hospitality, culinary, or related program. - Valid food handler or equivalent certification preferred.

London, United kingdom

On site

Fresher

27-01-2026