The Brompton Fountain

About the Company

The Brompton Fountain is the children's charity at Royal Brompton Hospital and works in partnership with the teams on the wards, the paediatric intensive care unit (PICU) and in outpatient clinics. We provide a wide range of support services and vital resources for patients, families and staff, as well as funding medical equipment, accommodation - so that parents can stay close to their child during an admission, and toys and entertainment for the hospital playroom.

For a parent, receiving the life changing news that their child is seriously ill can be devastating. We carry out improvements to the facilities to create the best possible hospital experience for families, to promote their wellbeing during what is often a very challenging and emotional time. Our charity also works with specialists in adult cardiac and respiratory care to support young people who have transitioned from the paediatric departments.

In collaboration with the hospital trust and the NHS we fund research projects and develop new initiatives for children receiving treatment at Royal Brompton, Harefield and their network of partner hospitals.

Listed Jobs

Company Name

The Brompton Fountain

Job Title

Membership and Administration Officer

Job Description

Job Title: Membership and Administration Officer Role Summary: Provide comprehensive administrative support and office management for a charitable organization, ensuring efficient operations, accurate data handling, and smooth governance processes. Expectations: - Demonstrate proactive, engaging, and compassionate demeanor. - Maintain professionalism, discretion, and emotional intelligence in all interactions. - Adapt quickly to changing priorities and handle sensitive information with tact. Key Responsibilities: - Manage internal meetings, room bookings, and resource requests. - Input and reconcile membership, donor, and supplier data into the new charity database. - Oversee daily office functions, including supply management, equipment maintenance, and safety protocols. - Administer email, voicemail, and postal communications. - Organize staff meetings, trainings, team socials, and off‑site events. - Support the CEO by scheduling meetings and taking minutes accurately. - Maintain financial records, process invoices, receipts, and bank transfers using XERO. - Ensure GDPR compliance across all administrative activities. - Perform additional duties as required by the role. Required Skills: - Strong written and verbal communication. - Excellent organisational, time‑management, and problem‑solving abilities. - Capacity to work under pressure and meet deadlines. - Interpersonal skills to build positive relationships at all levels. - Proficiency in Microsoft Word, Outlook, Excel, and database systems. - Experience with financial software (e.g., XERO). Required Education & Certifications: - Minimum education of GCSE level (or equivalent). - No specific certifications required.

London, United kingdom

Hybrid

01-02-2026