- Company Name
- Montash
- Job Title
- IT Programme Manager
- Job Description
-
Job title: IT Programme Manager
Role Summary: Lead and deliver large‑scale IT transformation programmes within the travel sector, ensuring alignment with business strategy, governance, and measurable value.
Expectations:
- Provide strategic oversight and executive reporting for programmes spanning multiple projects.
- Deliver programmes on schedule, within budget, and meeting defined KPIs and success criteria.
- Foster strong stakeholder relationships, including steering committees, vendor partners, and industry contacts, to enable smooth execution and governance.
Key responsibilities:
- Define programme scope, objectives, KPIs, milestones, and success measures.
- Plan, schedule, and coordinate multi‑stream projects, allocating resources and managing budgets and forecasts.
- Identify, assess, and control risks, issues, and dependencies with escalation procedures.
- Lead steering committees, programme boards, and executive communication forums.
- Oversee vendor contracts, performance, and service level agreements.
- Champion digital transformation, automation initiatives, and continuous improvement.
- Manage change management, communication, and training to embed new processes and technologies.
Required skills:
- 8+ years of IT programme management experience in travel, transport, or hospitality.
- Proven track record of delivering large, multi‑stream transformation programmes.
- Strong financial control, commercial acumen, and governance.
- Excellent communication, stakeholder management, and leadership capabilities.
Required education & certifications:
- Bachelor’s degree in Business, Tourism, Information Systems, or related field.
- Preferred: PRINCE2, MSP, Agile certification; Master’s or MBA in Strategy, Operations, or Project Management.
Optional but desirable: experience with cruise industry systems, industry relationships, and international or multi‑brand initiatives.