Skills

Communication Leadership Go Training

Job Specifications

Job Title: IT Programme Manager

Contract Type: Contract, IR35 status to be determined

Contract Length: 6 months (Dec - May)

Location: 3 days on-site in Ipswich initially, with the potential to reduce on-site presence after the initial project phase.

Mandatory experience: Travel or Hospitality

Montash are partnering with a well known hospitality provider, who are seeking an experienced IT Programme Manager to lead the final and most critical phase of a major strategic transformation. This role will drive the replacement of a long-running customer platform and the integration of new revenue management capabilities.

The programme is at a pivotal point following previous delays and resets. We need a leader who can restore momentum, strengthen governance, rebuild confidence across teams, and ensure a successful phased go-live.

Industry experience in travel, transport, or hospitality is mandatory.

This is a key hire with a fast-moving, one-stage interview process.

Key Responsibilities:

Strategic Programme Leadership

Lead delivery of a complex, multi-stream transformation aligned with business and customer strategy.
Own programme scope, KPIs, milestones, and C-level reporting.
Provide clear direction across all workstreams and rebuild confidence through strong governance and transparency.

Hands-On Delivery Management

Step in to unblock delivery, support project managers, and tighten planning, RAID, and execution.
Manage interdependent schedules with seasonal constraints and lead cutover and BAU transition.
Oversee integration of revenue management capability and maintain full budget ownership (~£7.5m).

Customer System Replacement

Lead the final phase of a multi-year customer-facing system replacement requiring reset and re-alignment.
Hold offshore vendors accountable for quality, timelines, and product completeness.
Drive UX and customer experience enhancements following earlier go-live phases.

Business Change & Transformation

Deliver cross-programme change plans to support adoption of new systems and processes.
Lead communication, training, and readiness to ensure smooth and sustainable change.

Stakeholder & Partner Engagement

Engage and influence senior leaders with clear communication and credible challenge.
Rebuild trust across teams and partners, enabling timely decisions and maintaining programme momentum.

Please complete the qualification questions, and the team will review your CV and reach out to you directly.

About the Company

Since 2004, The Montash Group have worked to scale leading tech teams across the globe. Offering four unique service areas, the Montash Group are your specialists in niche tech requirements. We operate industry agnostic while supporting organizations of all sizes. Montash's core offering is local sourcing and placing freelance and/or permanent specialists for your tech teams. Operating on a remote-first approach, Remobi augments existing or new tech teams nearshore and our in- house solution teams provide consultation and E2... Know more