Optomi

About the Company

Established in 2012, Optomi is committed to providing superior IT Talent Services via contract, contract-to-hire, and team augmentation models. Our delivery teams are aligned by competencies focused on 7 key areas in technology: Business Optimization, Software Engineering, Cloud & Infrastructure, Cyber Security, Data Modernization, ServiceNow, and Emerging Technologies. Our skillset-focused approach allows our recruiting teams to become experts within their space and streamline the hiring process. We save you time and money by accelerating your hiring process as our delivery team truly understands your needs and only brings you the right talent for your team.

Optomi is an official ServiceNow(r) partner.

Listed Jobs

Company Name

Optomi

Job Title

Senior Front End Mobile Developer (React Native, API, Javascript)

Job Description

Job Title: Senior Front End Mobile Developer (React Native, API, JavaScript) Role Summary: Lead the design and implementation of high‑quality, responsive mobile features for digital banking and automotive applications, using React Native, TypeScript, and native Swift/Kotlin. Drive best practices, architecture decisions, and mentor junior developers in an Agile environment. Expactations: - Deliver new mobile features from concept to production in a timely manner. - Mentor and coach junior developers on mobile architecture, performance, and clean code. - Maintain and enhance existing codebase, ensuring scalability and maintainability. - Collaborate closely with UX, API, and product teams to meet business goals. - Contribute to continuous improvement of development processes and quality. Key Responsibilities: - Lead the design, coding, testing, and deployment of mobile components. - Create intuitive, high‑performing user experiences with responsive front‑end code. - Review business requirements, design documents, and test plans. - Perform peer code reviews and enforce coding standards. - Participate in SCRUM ceremonies and provide technical direction. - Maintain CI/CD pipelines and version control best practices. - Mentor junior developers and promote mobile architecture knowledge. Required Skills: - 5+ years of professional mobile development experience. - Proficiency in React Native, TypeScript, and JavaScript (ES6+). - Experience with native mobile technologies (Swift, Kotlin, or Jetpack Compose). - Strong understanding of functional programming, OOP, and MVVM patterns. - Familiarity with cross‑platform frameworks (Flutter, Ionic). - Experience building responsive, cross‑device applications. - Knowledge of Git/Bitbucket/GitLab and version control workflows. - Experience with CI/CD pipelines and Agile methodologies. - Excellent communication, collaboration, and mentorship abilities. Required Education & Certifications: - Bachelor’s degree in Computer Science, Software Engineering, or related field (or equivalent experience).

Charlotte, United states

Hybrid

Senior

10-11-2025

Company Name

Optomi

Job Title

GenAI Software Engineer

Job Description

Job title: GenAI Software Engineer Role Summary: 2‑plus year contract position focused on designing, building, and maintaining generative AI and large‑language‑model (LLM) solutions. Hybrid work model with onsite interview requirement; candidate must be eligible for US W2 employment without future sponsorship. Expectations: Deliver scalable, high‑performance AI applications; lead model research and optimization; mentor junior developers; collaborate across technical and business teams; adhere to enterprise AI policies and industry best practices. Key Responsibilities: - Design, develop, and sustain AI and LLM‑driven products that align with strategic initiatives. - Explore, implement, and refine agentic LLM technologies to advance digital transformation. - Partner with cross‑functional stakeholders to accelerate adoption of AI insights. - Implement generative AI solutions in compliance with company AI policies. - Research emerging AI techniques, including blockchain and quantum computing concepts. - Optimize and fine‑tune models for performance, scalability, and accuracy. - Provide technical guidance and mentorship to junior team members. Required Skills: - Strong programming in Python; proficiency in React and/or Angular. - Experience in software engineering for AI/ML, with knowledge of NLP and computer vision. - Hands‑on work with LLM and agentic technology stacks. - Familiarity with AWS services and DevOps practices (CI/CD pipelines). - Ability to research and evaluate generative AI products and LLM capabilities. - Excellent analytical, problem‑solving, and critical‑thinking skills. - Effective communication and collaboration abilities. Required Education & Certifications: - Bachelor’s degree in Computer Science, Software Engineering, or a related technical discipline. - Relevant certifications (e.g., AWS Certified Developer/ML) preferred but not mandatory.

Charlotte, United states

Hybrid

17-11-2025

Company Name

Optomi

Job Title

Genesys Developer

Job Description

Job Title: Genesys Developer Role Summary: Design, develop, deploy, and support enterprise‑grade IVR, call flows, web messaging, and bot flows within Genesys Cloud CX. Lead modernization of contact center solutions, integrate backend APIs, and collaborate across business and technical teams in an Agile environment. Expactations: Deliver high‑quality call flow and bot projects on schedule; maintain and troubleshoot production environments; provide clear acceptance criteria; contribute to sprint planning, testing, and continuous improvement initiatives. Key Responsibilities - Architect, build, and orchestrate IVR, call flows, bot flows, authentication flows, and routing logic using Genesys Cloud CX Architect. - Develop and integrate REST/JSON/GraphQL web services and cloud functions (e.g., AWS Lambda) to extend Genesys capabilities. - Create and maintain agent scripts, data tables, schedules, and routing tables. - Conduct functional, regression, and integration testing; document test plans and outcomes. - Resolve production incidents, isolate defects, and implement scalable solutions. - Collaborate with Middleware, Salesforce, and cross‑functional partners to align technical design with business requirements. - Participate in Agile ceremonies—Sprint Planning, Daily Stand‑ups, Retrospectives, and Delivery reviews. Required Skills - 3+ years of Genesys Cloud CX (PureCloud) development experience. - Proficiency with Genesys Cloud Architect for call flow and bot creation. - Strong API integration knowledge (REST, JSON, GraphQL); experience with OAuth, SAML, and other auth standards. - Familiarity with cloud platforms (AWS, Azure) and serverless functions (Lambda). - Experience configuring Genesys components: agent scripts, routing tables, schedules, data tables; ability to interpret and extend scripts. - Agile delivery mindset; collaborative communication with Product Owners, Tech Leads, and other stakeholders. - Troubleshooting and debugging skills in a high‑volume contact center environment. Required Education & Certifications - Bachelor’s degree in Computer Science, Information Technology, or related field (preferred). - Genesys Cloud Architect Certification or equivalent certifications (preferred).

Charlotte, United states

Hybrid

Junior

18-11-2025

Company Name

Optomi

Job Title

ServiceNow Mobile Principal Engineer

Job Description

**Job Title:** ServiceNow Mobile Principal Engineer **Role Summary:** Senior technical leader responsible for designing, developing, and deploying high‑performance, secure, and user‑friendly mobile solutions on the ServiceNow platform for a large enterprise client. Drives the mobile‑first strategy, manages end‑to‑end development, ensures scalability and compliance, mentors junior staff, and collaborates with business stakeholders to translate requirements into robust mobile applications. **Expectations:** - 12‑month contract, EST hours. - Own the mobile development lifecycle, from architecture to production. - Deliver mobile solutions that meet enterprise standards for performance, security, and usability. - Mentor developers, enforce coding standards, and maintain rigorous code reviews. - Stay current with ServiceNow Mobile releases and industry best practices to continuously improve offerings. **Key Responsibilities:** - Lead end‑to‑end Mobile Agent and responsive development. - Design and build complex ServiceNow workflows, modules, and UI policies with a mobile‑first focus. - Collaborate with business stakeholders to capture and translate requirements into scalable mobile solutions. - Configure ServiceNow Mobile Agent, including mobile cards, layouts, actionable notifications, and offline capabilities. - Integrate mobile features with other enterprise and third‑party platforms via REST/SOAP APIs. - Troubleshoot performance, UX, and security issues in large‑scale deployments. - Mentor junior developers and conduct code reviews for mobile and traditional projects. - Drive innovation by evaluating new ServiceNow Mobile releases and best practices. **Required Skills:** - Extensive ServiceNow development experience, including Studio and Mobile App Builder. - Proven mobile expertise: ServiceNow Mobile Agent configuration, mobile card setup, and offline support. - Strong front‑end skills: JavaScript, Angular, HTML5, CSS3. - Expert use of ServiceNow APIs (REST/SOAP) and integration techniques. - Experience with large‑scale mobile deployments (40,000+ end users). - Domain knowledge in ITSM, HRSD, Asset Management, Virtual Agent, or Mobile Workforce Management. - Focus on security, performance, and usability for ServiceNow mobile apps. - Agile/Scrum methodology experience. - Solid UI/UX best practices for mobile users. **Required Education & Certifications:** - Bachelor’s degree in Computer Science, Information Technology, or related field. - ServiceNow Certified Application Developer or Mobile Implementation Specialist certification (preferred).

United states

Remote

Senior

24-11-2025