Chipotle Mexican Grill

About the Company

Chipotle Mexican Grill, Inc. (NYSE: CMG) is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Chipotle has over 3,250 restaurants in the United States, Canada, the United Kingdom, France and Germany and is the only restaurant company of its size that owns and operates all its restaurants in North America and Europe. Chipotle is ranked on the Fortune 500 and is recognized on the 2023 list for Fortune's Most Admired Companies and Time Magazine's Most Influential Companies. With over 110,000 employees passionate about providing a great guest experience, Chipotle is a longtime leader and innovator in the food industry. Chipotle is committed to making its food more accessible to everyone while continuing to be a brand with a demonstrated purpose as it leads the way in digital, technology and sustainable business practices. For more information or to place an order online, visit www.chipotle.com.

Listed Jobs

Company Name

Chipotle Mexican Grill

Job Title

Sr Specialist, CRM & Loyalty Marketing

Job Description

**Job Title:** Sr Specialist, CRM & Loyalty Marketing **Role Summary:** Strategy and execution of customer loyalty and promotional campaigns to drive engagement, retention, and lifetime value. Focus on optimizing CRM initiatives and developing scalable loyalty marketing programs. **Expectations:** - Independently design and execute loyalty and promotional strategies aligned with business goals. - Lead cross-functional collaboration to deliver campaigns on time and within scope. - Analyze campaign performance to inform optimizations and strategic improvements. - Present high-level initiatives to leadership and guide external partners. **Key Responsibilities:** - Develop and manage a strategic offer calendar for Chipotle Rewards and Chipotle U Rewards. - Own setup, QA, and lifecycle management of promotional offers (e.g., codes, point challenges). - Collaborate with CRM teams on email/SMS/push campaigns for loyalty engagement. - Partner with Data & Insights teams to define metrics, track results, and refine strategies. - Experiment with automation and innovate member engagement tactics. - Communicate loyalty program strategies to non-technical stakeholders. - Coordinate with agency/tech partners for campaign execution and project timelines. **Required Skills:** - Strategic campaign planning and execution. - CRM/lifestyle loyalty program experience. - Cross-functional stakeholder management. - Data analysis for campaign optimization. - Strong written/verbal communication. - Project management in fast-paced environments. - Proficiency in marketing automation tools. **Required Education & Certifications:** - Bachelor’s degree in Marketing or related field. - 3–5 years in marketing or loyalty program roles.

Newport beach, United states

On site

Junior

07-11-2025

Company Name

Chipotle Mexican Grill

Job Title

Senior Analyst, Global Security Operations Center

Job Description

**Job Title** Senior Analyst, Global Security Operations Center **Role Summary** Lead crisis monitoring and risk analysis for a 24/7 Global Security Operations Center. Act as subject‑matter expert, providing real‑time threat assessment, incident response, and operational guidance to GSOC analysts while supporting policy implementation and training. **Expectations** - Manage on‑site support for the second shift (4 pm – 12 am, Sunday – Thursday). - Maintain readiness to respond to security incidents, natural disasters, and geopolitical events affecting employees and assets worldwide. - Deliver timely intelligence reports, threat assessments, and crisis‑related updates to field, restaurant, and home office partners. **Key Responsibilities** - Serve as GSOC SME: train and coach analysts on incident protocols, system operation, and customer interaction. - Create concise threat assessments and intelligence summaries on protests, weather events, business travel risks, and other security issues. - Respond to initial emergency reports and coordinate actions per policy for all global sites. - Monitor security and safety monitors (access control, alarms, fire, CCTV) and coordinate issue resolution with asset protection teams or external resources. - Develop, refine, and enforce reporting and customer interaction procedures and policies. - Accurately document incidents involving theft, safety, or asset protection. - Scan internet, social media, news, and vendor feeds for global security indicators; apply emergency protocols, and elevate findings to internal partners and leadership. - Provide operational oversight and communication guidance in the GSOC Manager’s absence, determining when executive briefings are required. **Required Skills** - Expert knowledge of crisis and incident management, asset protection investigations, and physical security systems. - Strong decision‑making, multitasking, and composure under pressure. - Superior verbal and written communication; adept at active listening and customer service. - Proficient with Microsoft Office (Word, Excel, PowerPoint); strong analytical and project management abilities. - Ability to build rapport and work effectively in a team‑oriented environment. **Required Education & Certifications** - At least a High School Diploma or GED. - Preferred: Bachelor’s degree in Criminal Justice, Intelligence Studies, Security Management, or related field. - 3–5 years of experience in business, emergency management, or criminal justice, with demonstrable crisis management or security operations background. - CPR and first‑aid training preferred. - Fluency in a second language (Spanish, French, German) is a plus. ---

Columbus, United states

On site

Senior

04-12-2025

Company Name

Chipotle Mexican Grill

Job Title

Senior Financial Analyst

Job Description

**Job Title**: Senior Financial Analyst **Role Summary**: Act as the primary financial leader for a designated region, delivering strategic insight, performance measurement, budgeting, analysis, and training to support regional objectives and decision‑making. **Expectations**: - 5+ years of experience in financial management, planning and analysis, or related fields. - Demonstrated ability to influence strategic decisions and drive financial outcomes. - Strong analytical, problem‑solving, and project‑management skills. **Key Responsibilities**: - Analyze the financial impact of regional strategies and support long‑term planning. - Prepare, present, and interpret regional financial plans and performance reports. - Identify forecast–actual gaps and recommend actions to achieve financial targets. - Coordinate with regional VPs and finance teams to provide tailored financial information, reports, and tools. - Spot profit and cost opportunities and advise management on prioritization. - Serve as liaison with the central accounting center for significant accounting issues. - Develop and maintain financial reporting for multiple management levels. - Train regional management and support teams on financial policies and procedures. **Required Skills**: - Advanced financial analysis, budgeting, and profitability assessment. - Proficiency in Microsoft Excel, PowerPoint, Access, and Word; working knowledge of database structures and reporting/query tools. - Understanding of restaurant operations and their financial implications. - Excellent verbal, written, and interpersonal communication with confidentiality. - Capacity to manage multiple projects simultaneously with detail orientation. **Required Education & Certifications**: - B.A./B.S. in Finance, Accounting, Economics, or equivalent education/experience. - MBA or CPA preferred.

Newport beach, United states

Hybrid

Senior

03-12-2025

Company Name

Chipotle Mexican Grill

Job Title

Senior Director, Brand Management

Job Description

**Job Title** Senior Director, Brand Management **Role Summary** Strategic and operational leader responsible for advancing a high‑growth fast‑casual brand at enterprise scale. Owns brand strategy, positioning, integrated marketing agenda, and commercialization engine to drive traffic, frequency, and market share across thousands of company‑owned and franchised restaurants. **Expectations** - Deliver measurable brand growth and market‑share gains. - Ensure brand consistency and superior guest experience across all touchpoints. - Lead cross‑functional teams and agency partners to execute integrated campaigns and product launches. - Make data‑driven decisions using MMM, A/B testing, and performance dashboards. **Key Responsibilities** - Define and evolve brand architecture, value proposition, and identity; enforce governance across all channels. - Lead annual and quarterly brand planning, promotional calendar, LTO pipeline, pricing, packaging, and merchandising. - Orchestrate integrated campaigns across paid, owned, and earned media, ensuring local market activation and franchisee alignment. - Partner with Culinary/R&D, Ops, Supply Chain, and Finance to commercialize menu innovations; develop test‑and‑learn roadmaps and scale winners. - Oversee creative development, media strategy, and optimization across TV/CTV, digital, social, OOH, and influencer channels. - Collaborate with Digital/Product, CRM, and Loyalty to grow acquisition, activation, frequency, and personalization. - Champion measurement rigor: MMM, incremental lift, A/B testing, unified dashboards linking brand and performance outcomes. - Ensure brand consistency across restaurants, drive‑thru, third‑party delivery, kiosks, and packaging; partner on store design, crew training, and operational readiness. - Lead reputation and purpose initiatives in partnership with Comms/PR, embedding DEI, sustainability, and responsible marketing. - Manage and scale a high‑performing team of brand managers; select and manage external agency partners across creative, media, PR, social, and research. **Required Skills** - 12+ years of progressive brand/marketing leadership in QSR/fast‑casual, multi‑unit retail, or CPG, with national‑scale experience. - Proven track record building enduring brands while driving traffic, sales, and market share. - Expertise in integrated marketing, calendar/P&L management, and large‑scale product launches. - Fluency in digital growth levers: loyalty, CRM, app, delivery marketplaces, performance media. - Advanced data‑driven decision making: testing, MMM, incremental lift, and translating insights into action. - Ability to influence across franchised systems and field organizations. - Exceptional leadership, stakeholder management, communication, and cross‑functional collaboration skills. **Required Education & Certifications** - Bachelor’s degree (mandatory). - MBA or equivalent advanced degree preferred.

Newport beach, United states

On site

Senior

15-12-2025