Pride Global

www.prideglobal.com

3 Jobs

1,771 Employees

About the Company

Pride Global is a minority-owned integrated human capital solutions & advisory firm headquartered in New York with operating companies throughout the United States, United Kingdom, Ireland, Netherlands, Canada, India, Brazil, Philippines, and Singapore.

The Pride Global network of companies focuses on a diverse array of human resources solutions including managed services, vendor management, payroll programs, business process optimization, and staffing for both direct hire and contingent labor.

Pride Global companies include the following: PrideOne, Russell Tobin, PrideBPO, PrideHealth, PrideNow, and Pride India.

Our team mission is to treat our stakeholders better than anyone in our industry by attracting, equipping and retaining the best individuals who will work as a team to achieve our corporate objectives.

Listed Jobs

Company Name: Pride Global
Job Title: Operations Support
Job Description: **Job Title** IT Support Analyst **Role Summary** Serve as first point of contact for IT-related issues, providing technical support and incident resolution to ensure operational efficiency and user satisfaction. **Expactations** 1-3 years of first-level IT support experience in a help desk role. **Key Responsibilities** - Provide technical support via phone, email, chat, and ticketing systems. - Diagnose and resolve hardware, software, and network issues. - Log and track incidents using ITSM tools (e.g., ServiceNow). - Escalate unresolved issues to appropriate teams. - Support onboarding/offboarding with account setup and equipment provisioning. - Maintain documentation of procedures and solutions. - Monitor system alerts and address outages/performance issues. - Support remote users for VPN, virtual desktops, and mobile device management. - Participate in continuous improvement and knowledge base updates. **Required Skills** - Proficiency in Windows OS, Microsoft 365, Active Directory, and basic networking. - Experience with ITSM platforms (ServiceNow preferred). - Strong communication and customer service skills. - Ability to prioritize tasks and perform under pressure in fast-paced environments. **Required Education & Certifications** - Diploma or degree in Information Technology, Computer Science, or related field. - ITIL Foundation certification preferred.

Company Name: Pride Global
Job Title: Business Intelligence Analyst
Job Description: **Job Title:** Business Intelligence Analyst **Role Summary:** Responsible for designing, developing, and maintaining data analytics solutions to transform complex datasets into actionable insights, supporting strategic decision-making in the public sector through robust BI tools and methodologies. **Expactations:** - Translate business requirements into scalable analytical and reporting solutions. - Ensure data governance compliance, integrity, and quality through audits and documentation. - Collaborate with cross-functional stakeholders to align data solutions with organizational goals. - Drive insights through data modeling, statistical analysis, and visualization of KPIs. **Key Responsibilities:** - Deliver dashboards, reports, and KPIs using Power BI and other BI tools. - Build and optimize data models, metadata, and DAX measures for complex analytics. - Perform data mining, statistical analysis, and visual storytelling to support cross-functional departments. - Develop and document data products, transforming qualitative/quantitative insights into performance strategies. - Identify risks, escalate issues, and contribute to process improvements. **Required Skills:** - Proficiency in Power BI (5+ years), including DAX measures, Power Query, and dashboard design. - Experience analyzing complex datasets (5+ years) and presenting insights to stakeholders. - Strong skills in cross-functional collaboration and translating business needs into data-driven strategies. - Expertise in data modeling, metadata documentation, and data governance. - Advanced communication abilities to engage technical and non-technical audiences. **Required Education & Certifications:** - Bachelor’s degree in Computer Science, Information Systems, Data Analytics, or related field (equivalents considered).

Company Name: Pride Global
Job Title: Data Analytical Scientist
Job Description: **Job Title** Data Scientist **Role Summary** Support a public sector data & AI transformation initiative by designing analytical models, optimizing machine learning pipelines, and delivering data-driven insights to enable operational efficiency and innovation. **Expectations** Technical leadership in statistical modeling, collaboration with cross-functional teams, and production of reproducible, high-quality data solutions aligned with enterprise data platform goals. **Key Responsibilities** - Design and implement statistical and analytical models for actionable insights. - Develop, evaluate, and optimize machine learning models and data pipelines. - Clean, structure, and analyze complex datasets (structured/unstructured). - Collaborate with Data Architects, ETL Developers, and stakeholders to define requirements. - Communicate findings via visualizations, reports, and presentations. - Maintain documentation, reproducible scripts, and model evaluation frameworks. - Apply best practices in data governance, transformation, and performance tracking. **Required Skills** - Python, pandas, NumPy, scikit-learn, PyTorch. - Azure data tools: Azure Databricks, MLflow. - Machine learning and statistical modeling. - Data pipeline development and large-scale dataset management. - Technical communication to translate results for diverse audiences. **Required Education & Certifications** - Bachelor’s degree in Data Science, Computer Science, Mathematics, or related field (or equivalent experience).

Toronto, Canada

On site

10-10-2025