Genesis10

About the Company

Genesis10 is an award-winning staffing firm that helps clients and individual job seekers achieve their goals.

We offer customized talent solutions for our clients, including junior and senior resources to fill technical or functional roles working on-site or remote. We provide career opportunities for consultants in an array of models, including contract, contract-to-hire and permanent placement. Our services include:

Staffing
Talent Creation, Reskilling and Upskilling
Digital Consulting
Flexible Workforce Solutions

Cybersecurity Warning: Please be aware that all official Genesis10 communications will ONLY come from emails using the format [name]@genesis10.com. The use of any other domains (no matter how similar) is NOT an official Genesis10 employee and could be fraudulent. Email marketing@genesis10.com with any questions.

Listed Jobs

Company Name

Genesis10

Job Title

Senior Application Support Engineer 25-20942

Job Description

**Job Title** Senior Application Support Engineer **Role Summary** Lead support of mission‑critical Tier 1 production applications (IIS/.NET/SQL, multi‑tier web, clustered/load‑balanced) in a large corporate environment. Drive incident, problem, change, and release management using ITIL practices, ensure service reliability, and mentor global support teams. **Expectations** - 5+ years of hands‑on production support experience with SQL, Windows Server, Linux, and Java applications. - Proven ability to lead cross‑functional incident resolution and drive process improvements. - Strong communication and partnership skills with development, business, and infrastructure stakeholders. **Key Responsibilities** - Own end‑to‑end support for complex production applications, including monitoring, troubleshooting, and performance tuning. - Manage incident and problem lifecycle; conduct root‑cause analysis and drive timely resolutions. - Oversee change and release processes, ensuring compliance with security, audit, and documentation standards. - Collaborate with development and business teams to understand application functionality and dependencies. - Advocate and implement monitoring, automation, and support tools (e.g., AppDynamics, Splunk). - Provide technical leadership and mentorship to global support teams, fostering continuous improvement. - Act as liaison between business partners, development, and infrastructure groups. **Required Skills** - SQL (production) – 5+ years - Windows Server & Linux administration - Java application support and debugging - Application performance monitoring (AppDynamics) - Log analysis and monitoring (Splunk) - ITSM tools (ServiceNow) for incident, problem, change, release management - Deep understanding of ITIL frameworks and best practices - Experience with clustering, load balancing, and distributed architectures (preferred) - Strong analytical, communication, and leadership abilities **Required Education & Certifications** - Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent experience) - ITIL Foundation certification (or higher) preferred ---

Charlotte, United states

Hybrid

Senior

12-09-2025

Company Name

Genesis10

Job Title

Salesforce Administrator

Job Description

Job Title: Salesforce Administrator Role Summary: This contract role serves as the subject‑matter expert for a Global Investment Banking Salesforce instance, executing both declarative configuration and programmatic development (Apex, Visualforce, Lightning Web Components) to enhance platform functionality and support business processes. Expectations: Deliver high‑quality Salesforce solutions, maintain comprehensive technical documentation, coordinate cross‑functional releases, provide end‑user training, and stay current with Salesforce releases and best practices. Key Responsibilities - Configure and administer Salesforce Sales and Marketing Cloud environments. - Develop Apex classes, triggers, Visualforce pages, and Lightning Web Components. - Design scalable solutions and adhere to Salesforce best coding practices. - Run data modeling, management, and integration via Salesforce APIs and optional MuleSoft. - Draft and maintain network diagrams, install/configuration guides, troubleshooting procedures, and operational SOPs. - Coordinate production rollouts and manage the feature request/backlog backlog. - Resolve application tickets, coordinate with external vendors, and maintain service desk documentation. - Support Salesforce releases, bug fixes, and continuous improvement initiatives. - Create dashboards, reports, and performance metrics. - Conduct user training sessions and promote adoption. Required Skills - 7‑10 years of Salesforce Sales Cloud development and administration. - Proficiency in Apex, Visualforce, Lightning Web Components, JavaScript, and REST/ SOAP APIs. - Experience with MuleSoft and integration of Salesforce with enterprise systems (optional). - Strong understanding of declarative vs programmatic trade‑offs, data modeling, and data governance. - Ability to produce clear technical documentation and end‑user training materials. - Excellent written and verbal communication, teamwork, and problem‑solving skills. - Agile methodology experience (Kanban, User Stories, Retrospectives). Required Education & Certifications - Bachelor’s degree in Computer Science, Software Engineering, or related field preferred but not required. - Salesforce Certified Platform Administrator (required). - Salesforce Certified Platform App Builder (required). - Salesforce Certified Platform Developer (required).

Milwaukee, United states

Hybrid

Senior

26-11-2025