TELUS

www.telus.com

3 Jobs

35,740 Employees

About the Company

At TELUS, our purpose-driven team works together every day to innovate and do good. From providing technology solutions that make our lives safer and easier, to supporting those who need it most, our inclusive, spirited and giving people are passionate about empowering our customers, communities and each other to thrive in our digital world.

A company that helps you be your best self at home and at work:
Find a place where you truly belong, your opinions are valued and you can be your best self.

A career that ignites your full potential:
Get the guidance and support you need to explore your interests, build your skills and get where you want to go.

A culture that goes beyond the expected to strengthen communities and the planet:
Seize the opportunity to make a difference in our communities and do good for our planet as part of our purpose-driven team.

An innovative team committed to solving complex, real world problems:
Join a digitally-enabled workforce that's pushing the boundaries to create sustainable change.

We're always building Canada, join us at www.telus.com/careers

Listed Jobs

Company Name: TELUS
Job Title: Security Consultant - SOC
Job Description: Job Title: Security Consultant – SOC Role Summary: Front‑line security analyst in a 24/7 SOC, responsible for continuous monitoring, triage, investigation, and escalation of alerts. Leverages CrowdStrike Falcon, SIEM, SOAR, EDR, firewalls, IDS/IPS, and AI tools to contain incidents, document findings, and refine detection use‑cases. Expactations: - Rapidly triage ≥ 3 alerts per shift with < 10 % false‑positive rate. - Produce incident analysis and containment recommendations within SLA. - Keep knowledge of latest threat vectors and attack tactics current. - Maintain up‑to‑date playbooks, runbooks, and internal documentation. Key Responsibilities: - Monitor alerts 24/7/365 on a rotating shift schedule. - Conduct investigations across multiple platforms (CrowdStrike Falcon, SIEM/SOAR, EDR). - Escalate incidents and recommend containment actions. - Generate high‑quality reports for management and cross‑functional teams. - Identify and tune detection use‑cases. - Document processes, procedures, and lessons learned. - Participate in emergency escalation calls as required. Required Skills: - 3+ years SOC experience; 2+ years CrowdStrike Falcon incident response. - Deep understanding of attack vectors, threat actor tactics, and defensive controls. - Proficiency with SIEM, SOAR, EDR, IDS/IPS, firewalls, and AI analytics. - Strong analytical and detail‑oriented mindset. - Self‑motivation, time management, and ability to work with limited supervision. - Availability for rotating shifts and emergency on‑call. Required Education & Certifications: - University degree or college diploma in Information Security, Computer Science, Engineering, or related field. - Canadian Government Secret Security Clearance (or ability to obtain). - Professional certifications (e.g., GCIH, GCDA, Security+) preferred.

Company Name: TELUS
Job Title: Business Analyst II
Job Description: **Job Title** Business Analyst II **Role Summary** Optimize TV vendor settlement processes, safeguard multi‑million dollar revenue streams, and deliver data‑driven financial insights in a revenue assurance capacity. **Expectations** - Reduce revenue leakage and over‑billing through analytical rigor. - Ensure accurate, on‑time vendor payments and contract compliance. - Drive cross‑functional collaboration across Finance, Product, Marketing, Legal, and IT. **Key Responsibilities** - Review TELUS TV contracts and billing data; compute payments to content providers, tariff associations, and partners. - Analyze billing systems, contracts, and internal data to identify and resolve payment discrepancies. - Build and maintain SQL queries and Excel models to track payment trends and update leadership dashboards. - Design and monitor preventive and detective controls to mitigate revenue leakage. - Partner with Product, Marketing, Finance, and Legal to launch new TV packages, resolve billing questions, and provide profitability insights. - Document, standardize, and improve revenue assurance and settlement processes. **Required Skills** - Advanced Excel (Power Query, VBA) and SQL (Oracle, GCP). - Deep understanding of telecom revenue streams, billing systems, and settlement logic. - Strong analytical, problem‑solving, and stakeholder‑management abilities. - Self‑driven collaboration across multi‑disciplinary teams. - Ability to manage ambiguity and drive clarity in high‑risk initiatives. **Required Education & Certifications** - Bachelor’s degree in Finance, Accounting, Business, Engineering, or Computer Science. - Minimum 5 years experience in revenue assurance, financial systems, or business analysis within telecom or a comparable industry. - CPA, process‑improvement certifications, or RPA/AI automation experience are highly desirable.

Company Name: TELUS
Job Title: Healthcare Data Solutions Business Analyst
Job Description: **Job Title:** Healthcare Data Solutions Business Analyst **Role Summary:** Supports healthcare system transformation through EMR optimization and data interoperability initiatives to enhance patient care and system efficiency. **Expectations:** - Minimum 4+ years in healthcare data transformation, EMR implementation, and business process analysis. - Agile methodology experience in healthcare environments. - Healthcare information exchange standards expertise (HL7, FHIR). - Stakeholder requirement analysis and solution documentation. - Data privacy and security knowledge in healthcare. **Key Responsibilities:** - Lead EMR system transformation to align with patient care and strategic goals. - Facilitate healthcare data integration and standardization using FHIR across EMR platforms. - Gather and analyze requirements for data exchange and interoperability projects. - Collaborate with stakeholders to document needs and propose data solutions. - Partner with clinical teams to optimize workflows and feature adoption. - Support provincial data initiatives and interoperability roadmap execution. - Develop reusable analysis artifacts for healthcare data product planning. - Contribute to data projects enabling research, analytics, and downstream use cases. **Required Skills:** - Healthcare process improvement and gap analysis. - Agile change management in healthcare. - Clinical documentation training delivery. - Complex business architecture modeling. - Healthcare data exchange requirement specification. - Stakeholder communication and management. - Technical translation for technical/non-technical audiences. **Required Education & Certifications:** - Certificate, Diploma, or Degree in Business or Systems Analysis. - Knowledge of healthcare interoperability standards (FHIR, HL7). - **Assets:** Canadian healthcare systems familiarity, provincial EMR initiatives experience, data privacy compliance expertise, TELUS Health EMR ecosystem (PSS, MedAccess, Medesync) insight.

Company Name: TELUS
Job Title: Cyber Commercial Support & Assurance Consultant
Job Description: **Job Title** Cyber Commercial Support & Assurance Consultant **Role Summary** Provide expert security assessment and contract clause review to support commercial negotiations. Evaluate customer security requirements, assess TELUS Health platforms against ISO 27001 and NIST CSF, generate transparent audit outputs, and advise on remediation. Collaborate with stakeholders to maintain compliance and risk posture while fostering continuous process improvement. **Expectations** - 3‑4 years cyber‑security experience in a fast‑paced commercial setting. - 3‑5 years technical security expertise in IT infrastructure, applications, and networks, ideally in consulting or assurance. - Proven ability to communicate complex security concepts clearly to technical and non‑technical audiences. **Key Responsibilities** - Review contractual security clauses and respond to customer RFI/RFPs and questionnaires. - Conduct security assessments of TELUS Health solutions and platforms against ISO 27001, NIST CSF, and other relevant frameworks. - Produce reports, dashboards, and templates that validate compliance and highlight non‑conformities. - Engage with cross‑functional teams to remediate gaps and raise risks to appropriate governance bodies. - Identify and nurture relationships with stakeholders at all levels. - Contribute to the development and scaling of repeatable assurance processes. - Provide technical security knowledge to business, development, and operations teams. **Required Skills** - In‑depth knowledge of ISO 27001, NIST CSF, and related security standards. - Experience assessing security controls, evidence evaluation, and gap analysis. - Familiarity with cloud, DevSecOps, and Secure‑by‑Design architectures. - Strong written and verbal communication, with the ability to tailor messaging for diverse audiences. - Proficiency in generating audit reports, dashboards, and standardized templates. **Required Education & Certifications** - Bachelor’s degree in Computer Science, Information Security, or related field. - Professional certifications such as CISSP, CISA, ISO 27001 Lead Implementer, or equivalent.