Skills

Communication Stakeholder Management Agile methodologies Research Analytics and Reporting Training Architecture Business Architecture Agile Analytics

Job Specifications

Description

Temporary position (16 months)

About The Role

We are seeking an experienced Healthcare Data Solutions Business Analyst to join our dynamic team at TELUS Health. This role is crucial in supporting our transformation initiatives across our Electronic Medical Record (EMR) systems and healthcare data platform, contributing to improved patient care and healthcare system optimization.

What You'll Do

Lead the transformation of EMR systems by analyzing, documenting, and implementing improvements that enhance patient care delivery and support strategic healthcare system alignment
Facilitate the integration and standardization of healthcare data using FHIR standards across multiple EMR platforms (PSS, MedAccess, Medesync)
Drive requirements gathering and analysis for healthcare data exchange and interoperability initiatives
Collaborate with stakeholders to identify business needs, document requirements, and propose solutions for data enablement and commercialization efforts
Create and maintain reusable analysis artifacts that support healthcare data product planning
Partner with clinical teams to optimize workflows and ensure successful adoption of new features
Support provincial data enablement initiatives and interoperability roadmap implementation
Contribute to data transformation projects supporting various downstream use-cases including research and analytics

Qualifications

What You'll Bring

Required Experience & Skills

Minimum 4+ years of experience:
implementing change in healthcare settings, specifically with Clinical EMR systems and/or provincial health agencies
conducting current and future state business process analysis, with proven ability to identify gaps and provide actionable recommendations
managing change using agile methodologies in healthcare environments
developing and delivering clinical documentation training to support system and process changes
in complex business architecture modeling and facilitating workshops with healthcare practitioners
developing requirements for clinical health data exchange and healthcare data BI/analytics products
working with healthcare information exchange standards (HL7, FHIR)

Demonstrated expertise in stakeholder management and communication
Strong understanding of healthcare interoperability and data standards
Proven ability to translate complex technical concepts to both technical and non-technical audiences

Education & Additional Assets

Certificate, Diploma, or Degree in Business or Systems Analysis
Administrative or clinical experience in the medical field is highly valued
Knowledge of Canadian healthcare systems and provincial EHR initiatives
Experience with data privacy and security requirements in healthcare
Understanding of TELUS Health's EMR ecosystem (PSS, MedAccess, Medesync) is a bonus

What Sets You Apart

Experience with healthcare data transformation projects
Knowledge of FHIR implementation and healthcare data standards
Understanding of healthcare analytics and reporting requirements
Experience working with provincial healthcare agencies
Background in healthcare interoperability initiatives

Impact You'll Make

As a Healthcare Data Solutions Business Analyst, you'll play a crucial role in transforming healthcare delivery in Canada by enabling better data flow, improving interoperability, and supporting critical healthcare initiatives. Your work will directly contribute to enhancing patient care and advancing healthcare system efficiency through data-driven solutions.

By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies’ Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.

About the Company

At TELUS, our purpose-driven team works together every day to innovate and do good. From providing technology solutions that make our lives safer and easier, to supporting those who need it most, our inclusive, spirited and giving people are passionate about empowering our customers, communities and each other to thrive in our digital world. A company that helps you be your best self at home and at work: Find a place where you truly belong, your opinions are valued and you can be your best self. A career that ignites your... Know more