Bell

letstalk.bell.ca

6 Jobs

33,806 Employees

About the Company

Bell is Canada's largest communications company providing advanced Bell broadband wireless, Internet, TV, media and business communications services. Founded in Montreal in 1880, Bell is wholly owned by BCE Inc. To learn more, please visit Bell.ca or BCE.ca

Through Bell for Better, we are investing to create a better today and a better tomorrow by supporting the social and economic prosperity of our communities. This includes the Bell Let's Talk initiative, which promotes Canadian mental health with national awareness and anti-stigma campaigns like Bell Let's Talk Day and significant Bell funding of community care and access, research and workplace initiatives throughout the country. To learn more, please visit Bell.ca/LetsTalk

Listed Jobs

Company Name: Bell
Job Title: Incident Manager
Job Description: **Job Title:** Incident Manager **Role Summary:** Collaborate within a 24/7 multi‑team environment to manage and resolve customer incidents and problems in the telecommunications sector. Lead major incident lifecycles, provide technical guidance during conference calls, and act as the single point of escalation for all service assurance issues. Proactively identify and eliminate problem trends, produce post‑mortem reports, and drive continuous service improvement in line with SLA/SLO targets. **Expectations:** - Minimum 2 years of industry experience in incident/problem management. - Availability on call and outside regular business hours. - Deep knowledge of telecommunications operations: server & storage, data centers, LAN/WAN, SD‑WAN, LTE/Wireless, and related network technologies. - Strong customer‑centric mindset with proven customer management skills. - Ability to work collaboratively across Help Desk, Network, and Field Services teams. - French language proficiency required for roles in Quebec. **Key Responsibilities:** - Deliver outstanding, quality‑assured incident response within evolving environments. - Lead and coordinate major incident resolution to meet SLA/SLO commitments. - Provide technical leadership on major incident conference calls. - Serve as primary escalation point for customer complaints and service assurance matters. - Proactively identify problematic trends and initiate corrective actions. - Draft and review timely post‑mortem reports. - Facilitate governance meetings with internal partners and external suppliers. - Coordinate communications, manage expectations, and provide status updates to business groups and executives. - Analyze service improvement opportunities and conduct risk assessments. - Report on problem management results and action plans to senior management. **Required Skills:** - Incident & problem management expertise, including ITSM best practices. - Leadership and team coordination abilities. - Effective communication (verbal & written) with stakeholders. - Technical proficiency in network administration (Cisco, Juniper, F5, etc.). - Analytical skills for root cause analysis and trend identification. - Proficiency in Microsoft Office Suite; experience with MicroStrategy, SQL, and Python scripting beneficial. **Required Education & Certifications:** - Bachelor’s degree in Electrical Engineering, Computer Science, or a related field (or equivalent professional experience). - Certifications in Cisco, Juniper, F5, or comparable network vendor technologies. - Training or certification in ITSM frameworks (e.g., ITIL). - Additional credentials in data analytics (SQL, Python) preferred. *(All details are presented for global candidate suitability; language proficiency required for Quebec‐based positions.)*

Company Name: Bell
Job Title: Conseiller principal, cyber sécurité
Job Description: **Job Title** Senior Cybersecurity Consultant **Role Summary** Senior consultant delivering large‑scale network security solutions for mid‑ to enterprise‑size clients. Leads design, testing, deployment, and documentation of firewall, SASE, DLP, IDS/IPS, and DDoS protection technologies. Provides technical leadership, supports pre‑sales, and ensures solutions meet evolving threat landscapes. **Expectations** - Minimum 5 years of end‑to‑end security project delivery. - Proficient with network security fundamentals and major firewall platforms (Palo Alto, Fortinet, Cisco, Check Point). - Strong problem‑solving, communication, and stakeholder management skills. - Ability to independently manage multiple concurrent projects. - Willingness for occasional travel within Canada. - Bilingual in English and French (written and spoken). **Key Responsibilities** - Design, validate, and deploy secure network and firewall architectures for medium‑large organizations. - Collaborate with clients and internal teams to translate security requirements into scalable solutions. - Author architecture documents, configuration guides, and test plans. - Lead technical direction throughout project lifecycle. - Participate in pre‑sales: develop Statements of Work, respond to RFPs, estimate effort. - Stay current on emerging security technologies and integrate them into client environments. - Work with SASE, DLP, IDS/IPS, DDoS protection, and related technologies. **Required Skills** - Deep knowledge of network concepts, routing, switching, and firewall rule sets. - Experience with multiple firewall vendors (Palo Alto, Fortinet, Cisco, Check Point). - Strong analytical and troubleshooting abilities. - Excellent written and verbal communication. - Ability to autonomously manage project timelines and deliverables. - Proficiency in scripting/automation tools (e.g., PowerShell, Python). - Bilingual French/English literacy. **Required Education & Certifications** - Professional security certifications strongly preferred: CISSP, CISM, OSCP, CCIE, Cisco CCIE Security, or equivalent. - Bachelor’s degree in Computer Science, Information Security, or related field (if required).

Company Name: Bell
Job Title: Senior, Cyber Security Consultant
Job Description: **Job Title** Senior Cyber Security Consultant **Role Summary** Design, test, and deploy enterprise‑grade firewall and network security solutions for medium to large organizations. Lead technical delivery, collaborate with clients and cross‑functional teams, and drive security architecture that is scalable, secure, and aligned with industry best practices. **Expectations** - Minimum 5 years of hands‑on security project experience. - Strong command of networking concepts and multi‑vendor firewall technologies. - Independent project ownership with the ability to manage multiple assignments concurrently. - Excellent troubleshooting, communication, and client‑facing skills. - Willingness to travel occasionally. **Key Responsibilities** - Architect, test, and implement firewall and network security solutions for enterprise customers. - Partner with clients and internal stakeholders to gather requirements, define scope, and deliver secure, scalable solutions. - Produce architecture documents, configuration guides, and testing plans. - Provide technical leadership and support throughout project lifecycle, from design through deployment. - Mentor junior staff and contribute to the evolution of the organization’s security offerings. - Support presales activities (SoWs, RFP responses, effort estimates). - Research, evaluate, and integrate emerging security technologies such as SASE, DLP, IDS/IPS, and DDOS protection. **Required Skills** - Proven expertise with Palo Alto Networks, Fortinet, Cisco ASA/Firepower, and Check Point firewalls. - Deep understanding of enterprise networking (routing, switching, segmentation). - Advanced troubleshooting and incident‑response capabilities. - Strong written and oral communication for client and internal engagement. - Project management and independent decision‑making. - Scripting/automation proficiency (Python, PowerShell, or equivalent). - Bilingual proficiency in English and French is an asset (French required for Quebec roles). **Required Education & Certifications** - Bachelor’s degree in Computer Science, Information Technology, Cyber Security, or related field (or equivalent experience). - Security certifications highly preferred: CISSP, CISM, OSCP, CCIE, or vendor‑specific credentials. ---

Company Name: Bell
Job Title: Gestionnaire, gestion de programmes (ServiceNow)
Job Description: **Job Title:** Program Management Lead – ServiceNow **Role Summary:** Lead the end‑to‑end “Idea‑to‑Value” program by driving adoption, maturity, and governance of an AI‑enabled ServiceNow SPM platform. Serve as the primary bridge between senior leadership, business units, IT, and finance to ensure strategic initiatives are planned, prioritized, and executed efficiently, delivering measurable commercial and customer outcomes. **Expectations:** - Minimum 3 years of experience in corporate strategy, strategic planning, or portfolio management. - Minimum 3 years of hands‑on experience with ServiceNow (preferably ServiceNow SPM). - Proven ability to lead cross‑functional, high‑visibility initiatives and influence senior stakeholders. - Strong analytical mindset with data‑driven decision‑making capabilities. - Excellent communication, stakeholder‑management, and change‑leadership skills. **Key Responsibilities:** 1. Align business strategy with the “Idea‑to‑Value” initiative, building a unified AI‑driven ServiceNow platform to maximize customer and commercial value. 2. Champion ServiceNow SPM adoption as the single source of truth for demand, resource, project, and portfolio management across the organization. 3. Design, implement, and continuously improve portfolio‑management processes (demand intake, prioritization, capacity planning, financial tracking) using ServiceNow SPM features. 4. Act as the central liaison among business, IT, and finance stakeholders to ensure clear communication, priority alignment, and effective platform utilization. 5. Develop and maintain dashboards and reports in ServiceNow to provide leadership visibility into portfolio health, resource allocation, and strategic‑goal attainment; deliver actionable insights and recommendations. 6. Own the ServiceNow SPM roadmap, ensuring it evolves with changing enterprise needs. 7. Establish governance standards for data and portfolio processes; create and deliver training programs to enable consistent platform usage. **Required Skills:** - ServiceNow SPM configuration, administration, and reporting. - Portfolio and demand management methodology. - Process design and continuous‑improvement techniques. - Data analysis, visualization, and KPI reporting. - Strong stakeholder engagement and executive‑level communication. - Leadership, influence, and change‑management abilities. - Familiarity with AI‑enabled platforms and their business impact. **Required Education & Certifications:** - Bachelor’s degree in Business Administration, Engineering, Finance, Information Technology, or a related field. - ServiceNow certification (e.g., ServiceNow Certified Implementation Specialist – Project Portfolio Management) preferred.

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