SmartSourcing Ltd

About the Company

Smartsourcing is a global outsourcing company redefining how businesses scale through people-first solutions. With a growing international presence, Smartsourcing partners with clients across a wide range of industries including advertising, SaaS, real estate, logistics, publishing, finance, creatives, contact solutions, healthcare, education, e-commerce, legal services, hospitality, and construction. Smartsourcing has been on a mission to change lives by creating meaningful careers and delivering measurable value to clients. With demonstrated success in Australia and a growing footprint across Europe, the Asia Pacific, and the United States, Smartsourcing has built a reputation for driving growth through full-time, dedicated teams, a strong organizational culture, and a well-established operational framework that integrates seamlessly with clients' existing processes. By combining cultural alignment, quality delivery, and purpose-driven talent, Smartsourcing continues to be a trusted partner for businesses looking to scale efficiently and grow with purpose.

Listed Jobs

Company Name

SmartSourcing Ltd

Job Title

Product Manager, Hybrid - London??600-?650 pd Inside

Job Description

**Job Title** Product Manager, Hybrid **Role Summary** Contract Product Manager (daily rate £600‑£650) responsible for product lifecycle management—from discovery through launch—within a regulated government environment. Works closely with Senior and Lead Product Managers and cross‑functional teams to deliver AI‑enabled solutions. **Expectations** - Contract tenure: until the end of the fiscal year, potential extension. - Hybrid working model: 1‑3 days onsite (London). - Preferably held a Security Clearance (SC). - Demonstrated ability to navigate a fast‑moving, ambiguous environment. **Key Responsibilities** - Own product definition, prioritisation, and roadmap across discovery, alpha, beta, and live stages. - Collaborate with senior leadership to align product strategy with policy and regulatory requirements. - Coordinate with multidisciplinary teams to deliver AI tools/services that impact business and people. - Champion stakeholder engagement with non‑technical policy actors across multiple government departments. - Ensure continuous improvement and tracking of product performance metrics. **Required Skills** - 5+ years of product management experience in large, complex, regulated settings (central government preferred). - Proven record of implementing innovative technologies with broad organisational impact. - Familiarity with AI tools/services and Microsoft 365 Copilot. - Strong communication, facilitation, and stakeholder‑management abilities. - Comfortable working in ambiguous, fast‑paced environments. **Required Education & Certifications** - Degree in Business, Engineering, Computer Science, or related discipline. - Product Management certification (e.g., Pragmatic, AIPMM, or PMI-ACP) is desirable. ---

London, United kingdom

On site

Mid level

05-12-2025

Company Name

SmartSourcing Ltd

Job Title

Capability Delivery Manager/Supplier management, HR delivery, ?500pd

Job Description

**Job Title** Capability Delivery Manager – Supplier & HR Delivery **Role Summary** Lead the design, procurement, and delivery of a new Digital Leadership learning initiative for senior leaders in a digital‑data function. Oversee multiple parallel projects, manage supplier relationships, and ensure on‑time, quality delivery within budget, while transitioning ownership to the senior manager after a pilot launch. **Expectations** - Fast‑track programmes and hit the ground running. - Demonstrate solution orientation and risk mitigation. - Build and maintain strong stakeholder and supplier relationships. - Provide clear, consistent messaging across teams. **Key Responsibilities** 1. Drive the end‑to‑end programme, from requirement gathering to pilot launch. 2. Identify, evaluate and negotiate with external providers for the Digital Leadership offer. 3. Develop, secure, and monitor contracts and financial agreements. 4. Plan, track, and report progress on multiple initiatives using PM tools. 5. Unlock issues and clear blockers while preserving quality. 6. Handover pilot results and next‑phase strategy to the delivery team. 7. Engage SMEs, SMEs, suppliers and internal stakeholders to align objectives. **Required Skills** - Project & delivery management – ability to plan and monitor multiple projects. - Supplier & contract management – procurement experience, contract negotiation. - HR delivery – talent development and learning programme experience. - Stakeholder engagement – proven relationship building with both internal and external parties. - Digital environment fluency – understanding of digital transformation and data initiatives. - Proactive, self‑starter, solution mindset, strong communication. **Required Education & Certifications** - Minimum of a UK bachelor’s degree (or equivalent). - Project Management qualification (PRINCE2, PMP, or similar) preferred. - BPSS clearance required.

London, United kingdom

On site

09-12-2025

Company Name

SmartSourcing Ltd

Job Title

ServiceNow Consultant, Remote/some travel - Rates Outside IR35

Job Description

**Job Title** ServiceNow Consultant **Role Summary** Provide consulting and business analysis for ServiceNow HRSD and ITSM modules on a 3‑month contract for a government client. Work remotely with occasional on‑site visits, contributing to solution design, configuration, and stakeholder management. **Expectations** - Deliver subject‑matter expertise on ServiceNow HRSD/ITSM in a complex enterprise environment. - Manage multiple work streams and communicate effectively with stakeholders. - Ensure timely completion of tasks within the contract period while maintaining high quality. **Key Responsibilities** - Gather and document business requirements for HRSD and ITSM processes. - Design, configure, and test ServiceNow solutions (HRSD, ITSM, related integrations). - Coordinate with technical and functional teams to implement changes. - Provide user documentation, training materials, and conduct user acceptance testing. - Maintain project documentation, status reports, and issue logs. - Facilitate change management and support go‑live activities. - Engage with stakeholders to resolve issues and incorporate feedback. **Required Skills** - In‑depth knowledge of ServiceNow, specifically HRSD and ITSM modules. - Proven experience configuring and customizing ServiceNow in enterprise settings. - Strong stakeholder management and communication abilities. - Excellent organisational skills, able to juggle multiple projects simultaneously. - Analytical and problem‑solving skills. - Ability to thrive in a fast‑paced environment. - Proficiency in documenting processes and creating training content. **Required Education & Certifications** - Bachelor’s degree (or equivalent) in Computer Science, Information Systems, or related field. - ServiceNow certifications (e.g., ServiceNow Certified System Administrator, Certified Application Developer) highly desirable.

United kingdom wide, United kingdom

On site

16-12-2025

Company Name

SmartSourcing Ltd

Job Title

ServiceNow Technical Architect - Remote, Outside IR35

Job Description

**Job Title** ServiceNow Technical Architect – Part‑Time **Role Summary** Part‑time ServiceNow Technical Architect responsible for aligning client standards, reviewing platform architecture, and delivering the HRSD build. The role ensures readiness for Business As Usual (BAU), supports data migration, validates integrations, and leads discovery and integration roadmap planning. **Expectations** - Contract: 3 months (≈ 47 days, part‑time) - Primary base: Remote with occasional client site visits - Work schedule aligned with project milestones and BAU readiness timelines **Key Responsibilities** 1. Mobilise client ServiceNow standards and existing artefacts. 2. Kick‑off with suppliers, review platform architecture at a high level. 3. Create a delivery plan baseline and RAID log. 4. Deliver HRSD build: architectural review, forms migration, EC Pro configuration. 5. Support data migration from Zendesk to ServiceNow. 6. Validate SharePoint search integration. 7. Conduct configuration review for compliance and best practice. 8. Ensure system readiness for BAU. 9. Lead discovery and integration phases: - Workday integration options analysis. - Assist with structured, prioritised roadmap. **Required Skills** - Extensive ServiceNow experience, especially HRSD module. - Proven Technical Architect role in ServiceNow projects. - Experience with data migration (Zendesk → ServiceNow). - Knowledge of SharePoint integration and configuration standards. - Ability to develop delivery plans, RAID logs, and architectural reviews. - Familiarity with Workday integration analysis (highly desirable). - Strong analytical, communication, and stakeholder management skills. **Required Education & Certifications** - Bachelor’s degree (or equivalent) in Computer Science, Information Systems, or related field. - ServiceNow Certified System Architect (CSA). - ServiceNow Certified HRSD Specialist (or equivalent). - Additional certification in Workday integration or SharePoint configuration is a plus.

United kingdom

Remote

16-12-2025