- Company Name
- Crum & Forster
- Job Title
- Director, Internal Marketing & Communications (Eatontown, NJ/Hybrid)
- Job Description
-
**Job Title**
Director, Internal Marketing & Communications
**Role Summary**
Lead the internal marketing and communications strategy for the Accident & Health division. Drive employee engagement, brand alignment, and clarity of purpose across the organization by creating and executing high‑impact content, events, and digital platforms, in partnership with senior leadership, People & Culture, and business units.
**Expectations**
- Deliver measurable internal communication initiatives that enhance understanding of the division’s goals, mission, and vision.
- Build and maintain strong stakeholder relationships across executive, People & Culture, and operational teams.
- Own the intranet, content calendars, and the measurement of engagement metrics for continuous improvement.
- Provide strategic counsel and creative content solutions that reflect an outward‑looking, collaborative mindset.
**Key Responsibilities**
- Support and advance the division‑wide internal communications strategy and tactical execution.
- Provide proactive, creative service solutions for a variety of internal marketing requests.
- Manage end‑to‑end project planning, stakeholder collaboration, and delivery of major events such as quarterly Town Halls, Business Reviews, and strategic meetings.
- Partner with the People & Culture team to design and roll out division‑wide initiatives and events.
- Own content creation, curation, and publishing for the intranet platform; ensure relevance, accessibility, and engagement.
- Establish feedback loops and analyze metrics to gauge effectiveness of communications and inform future improvements.
- Collaborate with broader marketing and communications to distill and circulate enlightening stories around products and initiatives that foster internal curiosity and innovation.
**Required Skills**
- Senior expertise in internal communications, content strategy, and storytelling.
- Strong writing and editing capabilities; ability to produce clear, concise messaging for varied audiences.
- Graphic design insight or experience building visually engaging assets.
- Proven project management skills with experience coordinating cross‑functional teams and events.
- Stakeholder management and advisory capabilities.
- Proficiency with intranet management tools, content management systems, and digital analytics.
- Ability to set and measure engagement metrics and use data for continuous improvement.
**Required Education & Certifications**
- Bachelor’s degree in Communications, Marketing, Journalism, or related field (or equivalent experience).
- Minimum 7–10+ years of progressive experience in internal communications or a related discipline.
- Professional certifications (e.g., Certified Internal Communicator, PMI‑PMP, or similar) are a plus.
*Candidates must provide writing samples and complete a communications exercise as part of the application process.*
Middlesex county, United states
Hybrid
Junior
07-11-2025