Case Status®

About the Company

At Case Status, we understand that the satisfaction of your clients is vital to the success of your law firm. They are your most valuable asset, and the experience you provide them can make all the difference. Without effective communication channels, you may not even be aware of their frustrations and potential to churn. That's where Case Status' client focus comes in. We offer a comprehensive Client Experience platform that keeps your clients informed and engaged in a way they prefer and scales best for your firm. Our highly-rated mobile app is designed to be simple and user-friendly. By leveraging automation and integrating seamlessly with your case management software, our solution streamlines communication processes, saving you valuable time while delivering enhanced value and availability to your clients. With Case Status, you will closely monitor client satisfaction and proactively drive firm growth through positive reviews and referrals. Our SaaS platform is tailored to meet all your firm's client satisfaction needs, empowering you to achieve your goals and elevate your client experience to new heights.

Listed Jobs

Company Name

Case Status®

Job Title

Quality Assurance Specialist

Job Description

Job Title: Quality Assurance Specialist Role Summary: Deliver comprehensive test plans and execution for web, Android, and iOS applications, ensuring reliability, functionality, and user satisfaction through meticulous testing, defect management, and cross‑functional collaboration. Expectations: - Consistently produce high‑quality releases with thorough test coverage. - Proactively identify and report potential release issues. - Maintain accurate, accessible QA documentation. - Continuously enhance testing knowledge and tool proficiency. Key Responsibilities: 1. Develop and execute test plans using Ghost Inspector for regression and feature testing across web, Android, and iOS platforms. 2. Optimize test scenarios for efficiency and precision; expand automation knowledge (HTML/CSS, visual, load, unit tests). 3. Conduct User Acceptance Testing (UAT), document steps and findings, and validate new features, enhancements, and bug fixes. 4. Log defects, perform regression testing to confirm resolutions, and document reproduction steps for customer and internal reports. 5. Triage new bugs and low‑level enhancements from Jira, manage urgent tickets, and provide timely escalation to engineering. 6. Collaborate with developers and QA peers to achieve bug‑free updates and communicate release concerns. 7. Utilize Sentry, Chrome DevTools, Log Rocket, Postman to track and resolve issues; continually improve tool efficiency. 8. Create and maintain detailed QA documentation in Confluence, ensuring accessibility and completeness. Required Skills: - API testing with Postman; version control and issue tracking with GitHub; bug tracking and test case management in Jira. - Manual test execution and clear documentation. - Basic automated test framework usage (Selenium, Cypress, Jest). - Understanding of SDLC, Agile methodologies, and CI/CD pipelines. - SQL knowledge for database validation. - Browser developer tools proficiency; experience with functional, regression, integration, exploratory testing. - Strong attention to detail, analytical mindset, excellent communication, prioritization, and rapid learning ability. Required Education & Certifications: - Bachelor’s degree in Computer Science, Software Engineering, or a related field (or equivalent experience). - ISTQB Foundation Level certification is preferred but not mandatory.

Charleston, United states

On site

10-09-2025