Optioryx

About the Company

Optioryx provides warehouse optimization software (WOS) that helps warehouses boost efficiency, lower costs, and get more out of their existing resources through AI-powered optimization modules. Built to work on top of any warehouse management systems (WMS), Optioryx addresses the missing intelligence with AI-powered solutions for picking, slotting, packing optimization, and mobile data capture. Optioryx increases picking productivity by 30%, speeds up onboarding for new workers, lowers shipping costs by increasing fill rates of boxes and pallets, and provides a mobile and flexible solution to capture and share any data. From simple checklists to mobile dimensioning and AI-powered visual recognition.

Listed Jobs

Company Name

Optioryx

Job Title

Customer and Product Success & Supply Chain Tech Enthusiast

Job Description

**Job Title:** Customer and Product Success & Supply Chain Tech Enthusiast **Role Summary:** Bridge between customers and technical/sales teams, guiding implementations from demo to full deployment while driving long-term customer success. **Expectations:** Analytical and communicative, with comfort in numerical and interpersonal tasks. Enthusiastic about technology and supply chains. Ambitious, open to growing with increasing responsibility. Supply chain or consulting experience preferred (Business Engineering background desirable). **Key Responsibilities:** - Execute ROI analyses using customer data (Excel). - Configure products to meet client workflows and processes. - Onboard customers, manage implementation, and serve as primary product support contact. - Translate client requirements into product development roadmap inputs. - Coordinate timelines across internal and external stakeholders. - Validate and test new product features. **Required Skills:** - Software/cloud application proficiency. - Strong problem-solving capabilities. - Advanced Excel skills. **Required Education & Certifications:** Bachelor’s degree in Business Engineering, Supply Chain, or related field (preferred). Fluency in Dutch and English; French preferred.

Ghent, Belgium

On site

25-09-2025

Company Name

Optioryx

Job Title

Customer Success & SC enthusiast

Job Description

Job Title: Customer Success & Supply Chain Enthusiast Role Summary: Serve as the primary liaison between customers and internal technical & sales teams, driving end‑to‑end implementation, configuration, and ongoing success of AI‑powered supply‑chain solutions. Expectations: • Deliver measurable customer ROI using data analysis and Excel. • Build and maintain strong customer relationships from demo to go‑live. • Translate customer needs into product features and roadmap inputs. • Actively collaborate with internal teams to keep projects on schedule and within scope. • Demonstrate passion for technology, supply chain, and continuous improvement. Key Responsibilities: • Conduct ROI calculations and present findings to customers. • Configure Optioryx products to meet client processes and requirements. • Onboard new customers, guide implementation, and serve as first point of contact for product‐related inquiries. • Communicate proactively with customers and internal stakeholders to ensure project alignment. • Validate and test new feature developments with real customer data. • Collect and prioritize customer feedback for product roadmap. Required Skills: • Strong analytical skills and proficiency in Excel. • Excellent verbal and written communication in Dutch and English (French a plus). • Comfortable working across technical, sales, and operational teams. • Ability to translate business requirements into technical solutions. • Problem‑solving mindset with affinity for software/cloud applications. • Passion for supply‑chain optimization and technology. Required Education & Certifications: • Bachelor’s degree in Business Engineering, Supply‑Chain Management, or related field (preferred: Handelsingenieur). • Relevant consulting or supply‑chain experience considered a plus.

Ghent, Belgium

On site

17-11-2025