DGH Recruitment

About the Company

At DGH Recruitment Ltd we pride ourselves on being an approachable, open, and trusted partner within the Talent Acquisition industry. We strive to find the best people in our markets and place them within our portfolio of clients. Founded in 1998, London was our backyard, our mission was to meet and build relationships with as many clients and candidates as physically possible. We now have clients and have placed candidates all over the globe, and we look forward to providing our services in a Sustainable environment.

Listed Jobs

Company Name

DGH Recruitment

Job Title

Head of Data/Head of Data Strategy

Job Description

Job Title: Head of Data / Head of Data Strategy Role Summary: Lead the development and execution of a comprehensive Data Strategy, aligning data initiatives with long‑term business objectives and driving AI, innovation and automation readiness. Report directly to the CIO within the Technology leadership team. Foster a data‑driven culture across the firm and oversee the modernisation of the data platform. Expectations: Deliver a scalable, cloud‑based data architecture that supports analytics and AI. Establish robust Data Governance, risk assessment, and compliance frameworks (ISO 27001, Cyber Essentials Plus). Collaborate with senior stakeholders to ensure data initiatives are embedded in business operations and maintained post‑implementation. Manage third‑party technology providers and negotiate contracts. Key Responsibilities: - Design, document and implement the firm’s target data architecture. - Identify, catalogue and master core data sources. - Enforce consistency of data definitions and metadata standards. - Partner with business units to build a cloud‑based data landscape for analytics and AI. - Lead data platform modernisation and migration efforts. - Define and enforce Data Governance policies, roles and responsibilities. - Conduct data risk assessments with CISO, ensuring ISO 27001 and Cyber Essentials Plus compliance. - Coordinate with Legal Risk and Compliance to maintain data regulatory adherence. - Negotiate, onboard and supervise third‑party technology vendors. - Champion a data‑driven decision‑making culture across the organisation. Required Skills: - Proven experience designing and deploying enterprise‑wide Data Strategy. - Strong leadership and stakeholder management skills. - Deep understanding of cloud data platforms (e.g., AWS, Azure, GCP) and data architecture design. - Expertise in Data Governance, Master Data Management, and metadata management. - Knowledge of data security standards (ISO 27001, Cyber Essentials Plus) and risk assessment. - Ability to negotiate contracts and manage vendor relationships. - Excellent communication and change‑management abilities. Required Education & Certifications: - Bachelor’s or Master’s degree in Computer Science, Data Science, Information Systems or related field. - Relevant certifications such as Certified Information Systems Security Professional (CISSP), ISO 27001 Lead Implementer, or Data Governance / MDM certifications (e.g., DAMA-DMBOK). ---

London, United kingdom

On site

05-01-2026

Company Name

DGH Recruitment

Job Title

Quality Assurance Automation Engineer/Tester

Job Description

**Job Title:** Quality Assurance Automation Engineer **Role Summary:** Responsible for designing, implementing, and maintaining automated testing frameworks to ensure software quality through reliable testing aligned with functional and non-functional requirements. **Expectations:** Develop comprehensive test plans for functional, integration, and user acceptance testing. Execute automated tests, monitor progress, and deliver timely feedback. Collaborate with engineering teams to improve automation and deployment practices. Maintain compliance with QA standards and mandatory training. **Key Responsibilities:** - Design, implement, and maintain automated testing frameworks and scripts. - Develop test plans covering functional, integration, and user acceptance testing. - Execute automated tests, analyze results, and report defects or bottlenecks. - Support continuous improvement of automation workflows and deployment practices. - Ensure adherence to QA governance and regulatory requirements. **Required Skills:** - Proficiency in automated and manual testing methodologies. - Experience testing web, desktop, and mobile applications. - Strong automation toolset skills (e.g., Selenium, SpecFlow, C#). - Ability to work in Agile/Scrum environments and mentor teammates on automation practices. **Required Education & Certifications:** - ISTQB Foundation Certification or equivalent. - Relevant bachelor’s degree in computer science, IT, or related technical field.

London, United kingdom

On site

06-01-2026

Company Name

DGH Recruitment

Job Title

Artificial Intelligence Engineer

Job Description

Job Title AI Developer / Product Owner Role Summary Lead design, development, and continuous improvement of a global Service Desk AI application, serving as the primary touchpoint for IT support queries. Own the product lifecycle from concept to deployment, collaborating with stakeholders and end‑users to enhance AI chatbot performance, UI experience, and business value. Expectations * Deliver a high‑quality, scalable AI assistant that integrates seamlessly with existing ITSM tools (e.g., Jira Service Desk). * Drive the roadmap for new AI agents across the organization. * Apply commercial insights to align AI solutions with business goals and user needs. Key Responsibilities * Design, build, and maintain AI chatbot agents, leveraging Agentic AI platforms such as Moveworks. * Own product backlog, prioritize features, and coordinate cross‑functional teams (engineering, UX, ITSM). * Conduct user research, gather feedback, and refine chatbot conversational flows and UI. * Integrate AI services with SaaS and on‑prem ITSM systems, ensuring data privacy and compliance. * Monitor performance metrics, analyze results, and iterate to improve accuracy, coverage, and satisfaction. * Communicate progress, challenges, and value propositions to stakeholders and customers. Required Skills * Proven experience with Agentic AI platforms (e.g., Moveworks) and AI chatbot development. * Strong technical knowledge in NLP, machine learning modeling, and AI integration. * Solid understanding of ITSM concepts and Jira Service Desk operations. * Analytical mindset for data‑driven decision making and continuous improvement. * Excellent stakeholder management, communication, and consulting skills. Required Education & Certifications * Bachelor’s degree in Computer Science, Engineering, or related field (or equivalent industry experience). * Relevant certifications in AI/ML, NLP, or ITSM (e.g., ITIL) are desirable.

London, United kingdom

Hybrid

08-01-2026

Company Name

DGH Recruitment

Job Title

AI Developer/Product Owner

Job Description

Job Title: AI Developer / Product Owner Role Summary: Own and deliver enhancements for a global Service Desk AI application, driving development, integration, and continuous improvement of the IT Service Desk Assistant. Expactations: Deliver a scalable, user‑centric AI assistant that reduces IT support workload; lead the creation of additional AI agents; maintain high service quality through iterative UI/UX refinement. Key Responsibilities: - Design, develop, and deploy new AI features for the Service Desk Assistant across the organization. - Manage the full lifecycle of AI chatbot development, from concept to production. - Collaborate with end users to gather feedback, refine UI, and implement continuous improvements. - Integrate the AI assistant with existing IT Service Management tools, including Jira Service Desk. - Analyze performance data, identify improvement opportunities, and make data‑driven decisions. - Maintain and update the AI platform, ensuring compliance with best practices and security standards. - Communicate progress and insights to stakeholders, adopting a consultancy approach. Required Skills: - Commercial experience in AI technology at technical and user levels. - Proven background with Moveworks Agentic AI or comparable chatbot platforms. - Demonstrated success in developing and managing AI chatbot assistants. - Strong understanding of NLP concepts and AI modelling techniques. - Familiarity with IT Service Management and Jira Service Desk. - Analytical mindset for data‑driven decision making. - Excellent communication, stakeholder engagement, and consultancy skills. Required Education & Certifications: N/A

London, United kingdom

On site

08-01-2026