PHOTOSPACE

About the Company

photospace is the premier workspace for professional photography in Denver, Colorado. The studio is a perfect place to shoot: 2300 sq ft (1900 sq ft shooting space) centrally located close to downtown in Denver's Santa Fe Art District. photospace is comfortable, clean, and spacious, with all the latest photographic technology available, including a huge cyc wall with multiple backdrops including a 24'x12' chroma-key backdrop. The space also includes bathroom and changing room, daylight-balanced make-up stand, private wi-fi net access, indoor and outdoor parking, loading deck, black-out and natural lighting options, client lounge, fully equipped kitchen, waiting area, collectors edition photo bookstore, full ProFoto lighting and state-of-the-art grip equipment along with medium-format and 35mm digital cameras and a wide assortment of lenses. Catering, car service, professional studio assistants, digital technicians, archival gallery printing and retouching professionals are available onsite; referral lists of hair & makeup artists and models also available.

Listed Jobs

Company Name

PHOTOSPACE

Job Title

Intégrateur systèmes et support client F/H

Job Description

**Job Title:** Systems Integrator & Customer Support (M/F) **Role Summary:** Serve as the primary liaison between users, internal teams, and R&D to ensure successful testing, integration, deployment, and adoption of company solutions. Provide technical assistance, conduct training, and manage incident resolution throughout the product lifecycle. **Expectations:** - Minimum 5 years of technical support experience. - Ability to work autonomously, methodically, and collaboratively. - Strong customer service orientation and effective communication skills. - Proficiency in English (working level). - Eligibility for required security clearances. **Key Responsibilities:** - **R&D & Project Support (≈40 %)** - Conduct product testing with R&D and project managers. - Validate solutions in client environments prior to rollout. - Assist project teams during equipment deployment. - Deliver technical demonstrations to clients/partners. - Collect field feedback and communicate improvements to R&D. - **Internal Support (≈25 %)** - Provide network and connectivity assistance for internal infrastructure and devices. - Manage and maintain software tools used by teams. - Resolve internal user incidents related to tools and applications. - **Customer Support (≈25 %)** - Receive and process support requests via phone and email. - Diagnose and resolve technical issues (tracking devices, software, connectivity). - Escalate complex problems to development teams. - Ensure timely, high‑quality follow‑up to maintain customer satisfaction. - **Training & Documentation (≈10 %)** - Design and deliver training sessions for users of varying skill levels. - Create and update user guides, tutorials, and procedural documents. - Promote best practices for product usage. **Required Skills:** - Basic knowledge of networking and telecommunications (GSM, GPS, IoT, connectivity). - Ability to configure and commission technical equipment. - Proficiency with office and support tools (ticketing systems, documentation software). - Strong oral communication and presentation abilities. - Pedagogical skill to simplify technical concepts. - Team player with a rigorous, methodical approach. **Required Education & Certifications:** - Bachelor‑level (or equivalent) degree in Networks, Computer Science, Electronics, or related field (Bac +2/3). - Relevant certifications (e.g., CompTIA Network+, Cisco CCNA) are a plus but not mandatory.

Dammarie-les-lys, France

On site

Mid level

12-11-2025