Thom Browne, Inc.

About the Company

Thom Browne is widely recognized for challenging and modernizing today’s uniform: the suit. By questioning traditional proportions, Browne’s designs consistently convey a true American sensibility rooted in quality craftsmanship and precise tailoring. In 2001, Browne began his business with five suits in a small “by appointment” shop in New York City’s West Village and, in the years following, expanded his business to include complete ready-to-wear and accessories collections for both men (2003) and women (2011). Browne has also become known for his highly conceptual runway presentations which have gained global attention for their thought provoking and dramatic themes and settings. Browne was announced as the Chairman of the Council of Fashion Designers of America, effective January 1, 2023. Browne has been honored with the CFDA Menswear Designer of the Year Award (2006, 2013, 2016), the GQ Designer of the Year (2008), the FIT Couture Council Award (2017) as well as the Cooper Hewitt National Design Award (2012). His designs are recognized by museums around the world including the Louvre Museum, the Costume Institute at the Metropolitan Museum of Art, the Museum of Modern Art, the Victoria & Albert Museum, the Costume Museum at Bath and the Mode Museum Antwerpen. The brand is currently offered in over 300 leading department store and specialty boutique doors across 40 countries and through 107 retail stores, flagships and shop-in-shops in key cities such as New York, London, Milan, Tokyo, Hong Kong, Beijing, Shanghai, Seoul, San Francisco, Singapore, Vancouver and Kobe. Thom Browne has been part of the Zegna Group, which currently retains 90% ownership and is publicly traded on the New York Stock Exchange.

Listed Jobs

Company Name

Thom Browne, Inc.

Job Title

Sales Associate - Flagship Womens

Job Description

**Job title**: Sales Associate – Flagship Women’s **Role Summary**: Deliver high‑level sales and customer service in a luxury retail environment, driving revenue, building client relationships, and maintaining brand presentation standards. **Expactations**: Reach or exceed monthly, seasonal, quarterly, and annual sales targets; provide exceptional client service; uphold brand image and customer engagement. **Key Responsibilities** - Achieve weekly, monthly, seasonal, and annual sales quotas. - Build and manage a robust client network; maintain ongoing communication and updates. - Deliver knowledgeable product and brand presentation to clients, including history, trends, and key selling points. - Ensure shop appearance meets Brand Presentation Guide standards; manage mercheandise replenishment. - Monitor product selections, inventory levels, markdowns, and best‑sellers; reconciling stock room and floor inventory. - Identify upsell opportunities and log customer feedback; coordinate shipment and transfer requests. - Maintain accurate records of sales, client interactions, and stock movements. **Required Skills** - Minimum 3 years luxury retail or high‑end customer‑service experience. - Strong client‑relationship management and communication abilities (verbal and written). - Deep product knowledge and effective selling techniques. - Highly organized, self‑motivated, and capable of independent work. - Entrepreneurial mindset with confidence in brand advocacy. - Multilingual fluency preferred. **Required Education & Certifications** - High‑school diploma or equivalent; retail/merchandising or related coursework a plus. - No specific certifications required but certifications in customer experience or retail management are advantageous.

London, United kingdom

On site

Junior

27-11-2025