Hollyfield Personnel

About the Company

Starting as a small family business full of passion and commitment, we have come a long way in 25 years. Not only have we built long lasting and trusting relationships with both clients and candidates, we have built an incredible team of consultants who share the same ethos and appreciation for recruitment. At Hollyfield, we take our clients and candidates goals personally and strive to ensure both parties succeed. We pride ourselves on our endless efforts to value your ambitions and understand your needs, resulting in our ultimate goal, the right candidate in the right career. Our areas of recruitment: • Customer Service • Administration • Sales • Finance • Marketing • I.T • Warehouse When using Hollyfield personnel, not only do our consultants go all out to ensure your personal goals are achieved, they provide a personable and memorable experience. We look to understand everyone’s requirements and understand their individual needs. Many of our clients and candidates have built a strong trust and relationship with our business and stick with us not only for months but many years. We like to provide the helping hand in businesses finding the perfect candidate and applicants achieving their goals. Let us provide our limitless support and help you make the right decision.

Listed Jobs

Company Name

Hollyfield Personnel

Job Title

Junior Support Engineer

Job Description

**Job Title** Junior Support Engineer **Role Summary** Provide first‑line technical assistance to customers and field engineers, manage internal IT operations, and support system commissioning. Works independently, diagnoses issues remotely and onsite, maintains accurate records, and ensures seamless deployment of customer equipment. **Expectations** - Deliver timely, effective support that meets customer SLA targets. - Document and improve support procedures. - Collaborate with cross‑functional teams and third‑party engineers. - Maintain high accuracy in system records and reporting. **Key Responsibilities** - Liaise with customers to provide technical support and conduct remote diagnostics. - Implement repair solutions, develop support procedures, and maintain records. - Assist engineers with on‑site and remote system commissioning; process data and prepare reports. - Set up, test, and maintain customer laptops, tablets, and related devices; install software and perform acceptance tests. - Support daily IT operations, including server and staff device maintenance, updates, and backups. **Required Skills** - 1+ year experience in IT support or a comparable technical role. - Strong ICT knowledge, troubleshooting, and problem‑solving ability. - Self‑directed work style, decisive under pressure. - Excellent organization, time management, and attention to detail. - Strong verbal and written communication; interpersonal skills. - Proactive, hands‑on “can‑do” attitude with commercial awareness. **Required Education & Certifications** - High school diploma or equivalent; relevant technical qualification preferred. - IT certifications such as CompTIA A+ or Network+ considered an asset. ---

Rugeley, United kingdom

On site

Junior

19-11-2025