Heidi

About the Company

Heidi is the AI Care Partner designed to expand clinical capacity by automating administrative work – documentation, form filling, and task management - so clinicians can focus on patients. Used across emergency departments, general practice, and specialist clinics, Heidi supports more than 2 million consults each week in 110 languages from 116 countries. Founded in Melbourne, Australia, Heidi has raised $96.6M USD from global investors including Point72 Private Investments, Blackbird, Headline, LocalGlobe, Possible Ventures, and Archangel. Heidi adheres to international standards including the NHS, HIPAA, GDPR, and Australian Privacy Principles, and has obtained enterprise-grade security certifications such as SOC2 and ISO27001. Join the future of healthcare at www.heidihealth.com

Listed Jobs

Company Name

Heidi

Job Title

Product Manager, Evidence

Job Description

**Job Title:** Product Manager, Evidence **Role Summary:** Lead the strategy, roadmap, and execution of Heidi’s clinical knowledge product, turning it into the go‑to source for clinicians worldwide. Own end‑to‑end product lifecycle, from discovery through launch, ensuring medical accuracy, regulatory compliance, and commercial viability. **Expectations:** - Demonstrated track record of building 0‑to‑1 products that achieved measurable traction. - Founder‑mindset: ownership, bias for action, and the ability to shift teams toward high‑impact priorities. - Capacity to ship high‑quality consumer‑grade features at scale without extensive support teams. - Openness to iterate rapidly on experiments that uncover new insights into clinician workflows. **Key Responsibilities:** - Define and own product strategy and roadmap for the clinical knowledge experience. - Conduct listening tours, clinician shadowing, and support ticket analysis to surface unmet needs and workflow bottlenecks. - Develop and launch experiments that test assumptions about how clinicians search for medical knowledge. - Write compelling product briefs that energize engineering, design, data, and operations teams. - Collaborate cross‑functionally to deliver features on time while maintaining auditability, region‑specific compliance, and commercial viability. - Serve as the SME on medical knowledge retrieval, citation systems, and clinician search behavior. **Required Skills:** - Proven ability to launch 0‑to‑1 consumer products with real user impact. - Founder or potential founder mindset: entrepreneurial drive, ownership, and decisiveness. - Strong design sensibility and belief that product design transforms daily work. - Keen eye for bottlenecks, opportunities, and the discipline to hold strong but flexible opinions. - SQL fluency and comfort making decisions with incomplete data. - Technical literacy in knowledge‑retrieval systems; able to discuss architecture without becoming lost. - Excellent communication, storytelling, and stakeholder influence. **Required Education & Certifications:** - Bachelor’s degree (or equivalent experience) in Business, Engineering, Computer Science, Health Informatics, or a related field. ---

San francisco, United states

Hybrid

07-12-2025

Company Name

Heidi

Job Title

Clinical Template Officer (French Speaking)

Job Description

Job Title: Clinical Template Officer (French Speaking) Role Summary: Create, review, and refine structured clinical documentation templates used by clinicians within an AI‑enabled care platform. Translate real‑world clinical notes into high‑quality, customizable templates that improve accuracy, usability, and localisation for French‑speaking users. Expectations: - 15–20 flexible hours per week, work remotely. - Deliver clear, error‑free templates that meet workflow requirements of diverse clinical specialties. - Collaborate independently with GTM and Medical Knowledge teams, while engaging users to iterate on template design. Key Responsibilities: 1. Analyse clinicians’ notes and transform them into compliant, customizable templates. 2. Develop new templates for emerging specialties or customer requests based on workflow analysis. 3. Support onboarding by tailoring templates to individual practitioner practices. 4. Conduct template QA, testing, and training to ensure consistency and reliability. 5. Engage with clinicians to troubleshoot content issues and gather continuous improvement feedback. 6. Use AI, productivity, and collaborative tools (e.g., Notion, ChatGPT, Intercom) to accelerate workflow and template creation. Required Skills: - Clinical knowledge across medical, nursing, allied health, or mental health domains. - Proficiency in written French and English; strong communication and editorial skills. - Ability to distill complex clinical information into structured template formats. - Independent, self‑managed work style; problem‑solving and analytical aptitude. - Experience with modern collaboration tools (Notion, ChatGPT, Intercom) is a plus but not mandatory. Required Education & Certifications: - Clinical qualification (MD, RN, allied health, or comparable) or current medical student status. - Demonstrated clinical documentation experience. - Fluency in French and English; no additional certifications required unless specifically noted.

Paris, France

Remote

04-02-2026