Secur-Serv

About the Company

Formally known as, Scantron Technology Solution, Secur-Serv is a security-first managed services provider that prioritizes and places security at the center of everything it does. The company provides Managed IT, Managed Print, Managed Device, and Cybersecurity services to companies of every size across the United States. With over 3000 field service technicians, a Network Operating Center based in Omaha, NE and extensive service offerings, Secur-Serv is a leading MSP for all things IT. For more information, visit secur-serv.com.

Listed Jobs

Company Name

Secur-Serv

Job Title

Security Automation Engineer

Job Description

Job title: Security Automation Engineer Role Summary: Deploy, configure, and manage Palo Alto Networks Cortex XSOAR to orchestrate incident response across customer environments, ensuring rapid, standardized mitigation of security events while aligning with business and threat requirements. Expectations: - Provide technical leadership for XSOAR implementation and daily operations. - Communicate effectively across all organizational levels during incidents. - Deliver clear, actionable playbook documentation and maintain knowledge base. - Adapt solutions to evolving threat landscapes and customer needs. Key Responsibilities: - Lead the technical implementation, configuration, and tuning of Cortex XSOAR in production environments. - Develop, test, and deploy playbooks, incident playbooks, and automation scripts in Python or JavaScript. - Integrate XSOAR with external security and IT technologies (IDS/IPS, SIEM, endpoint agents, network devices). - Resolve complex incident response scenarios, escalating to engineering or executive stakeholders as needed. - Produce and maintain documentation, playbook specifications, and operational runbooks. - Mentor and coordinate within internal teams to support customer requirements. - Participate in crisis management and tabletop exercises. - Continuously refine playbooks and automation to meet best‑practice security standards. Required Skills: - Proficiency in Python and/or JavaScript for playbook scripting. - Strong Linux/Unix system administration, network troubleshooting, and threat analysis. - Deep knowledge of cybersecurity concepts, protocols, and tooling including IDS/IPS, SIEM, endpoint protection. - Hands‑on experience in installing, configuring, and operating security solutions at enterprise scale. - Experience managing incident response workflows and executing playbooks. - Excellent written and verbal communication; capability to explain technical subjects to non‑technical audiences. - Ability to translate complex business requirements into deployable automation solutions. Required Education & Certifications: - Bachelor’s degree in Computer Science, Information Technology, Cybersecurity, or equivalent military experience. - Professional certifications preferred: GCIA, CISSP, DevOps or related credentials.

Charlotte, United states

Hybrid

08-12-2025