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Secur-Serv

Security Automation Engineer

Hybrid

Charlotte, United states

$ 140,000 /year

Full Time

08-12-2025

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Skills

Communication Python JavaScript Incident Response DevOps Linux Organization

Job Specifications

*****NO C2C OR THIRD PARTY INQUIRIES*****

Requires Hybrid work 3 Days per Week Onsite in Charlotte, NC

Security Automation Engineer (XSOAR)

Job Description

This position is an integral part of our mission within our Professional Services team. In this role, you will work with customer(s) supporting our mission to help them quickly and completely adopt our Security Operating Platform, leaving them more secure. This is a highly technical, hands-on role and you will develop and maintain expertise level skillsets on our products and solutions deployed within the customer's environment.

Cortex XSOAR orchestration enables security teams to ingest alerts across sources and execute standardized, automatable playbooks for accelerated incident response.

Responsibilities

Assist customers with their Incident Response efforts leveraging Cortex XSOAR for Security Orchestration Automation and Response
Learn & understand the customer’s business requirements and the threat landscape that is most applicable to their industry’s vertical sector
Lead Cortex XSOAR technical implementation/operations in a customer environment
Interact with Security and IT technologies relating to customer environment
Ability to communicate effectively in crisis situations with all levels of an organization from Engineering/Operations to CIO/CISO audiences
Ability to create documentation for Palo Alto Networks Cortex XSOAR playbooks
Ability to refine and translate complex requirements and execute best practice solutions
Ability to lead a team
Other tasks and duties as needed to support the customer and/or business relating to Cortex XSOAR

Experience

Experience in Python and/or Javascript
Experience managing complex security solutions in large environments
Strong understanding of Linux or Unix, network troubleshooting analysis and current security threats
Experience in cybersecurity incident response
Strong understanding of cybersecurity technologies, protocols and applications
Detailed technical experience in the installation, configuration, and operation of high-end security solutions
Experience with IDS/IPS, SEIM, Endpoint solutions and technologies
Excellent written and verbal communication skills
GCIA, CISSP, and/or DevOps certifications is a plus
Bachelor's degree or equivalent military experience required

About the Company

Formally known as, Scantron Technology Solution, Secur-Serv is a security-first managed services provider that prioritizes and places security at the center of everything it does. The company provides Managed IT, Managed Print, Managed Device, and Cybersecurity services to companies of every size across the United States. With over 3000 field service technicians, a Network Operating Center based in Omaha, NE and extensive service offerings, Secur-Serv is a leading MSP for all things IT. For more information, visit secur-serv... Know more