106 Recruitment

About the Company

106: Because Clearly, the World Needed Another Recruitment Agency!
That’s right. No one was asking for another tech recruitment agency. But here we are anyway. We won't sit here and try and tell you how we are different. All we do is try to be down to earth, deliver what we say we will, and not piss you off. Interested in how we do it? There are 3 services for you to choose from:

Premium Service: A Strategic Approach to Swift Hiring
Our Premium service is tailored for those who demand great recruitment without compromising on speed. A one-week search campaign, coupled with a thoughtfully crafted creative advert and messaging, sets the stage for success. A shortlist meeting ensures alignment, and our dedicated team manages the delicate process of offer negotiation with finesse.

Gold Service: Exclusivity and Technological Advancement
Step into the realm of exclusivity with our Gold service, featuring a dedicated one-week search campaign exclusively for your hiring needs. Beyond the basics, experience the power of AI search tools, video outreach, and comprehensive data reporting. All this is complemented by a personalized hiring portal for a seamless experience.

Platinum Service: Elevate Your Hiring Experience
The pinnacle of our offerings, the Platinum service, encompasses everything in Gold with added benefits. Introducing 106 Monthly – a unique opportunity to spread the cost of your hire over 12 months, providing financial flexibility. Custom automation streamlines your workflow, while an enhanced rebate structure showcases our commitment to long-term partnerships.

Want to work with the good guys? Get in touch with Adam:

07584306907/ adam@106rec.co.uk/ www.106rec.co.uk

Listed Jobs

Company Name

106 Recruitment

Job Title

Customer Success Executive

Job Description

**Job Title:** Customer Success Executive **Role Summary:** Manage a portfolio of existing business customers, building long‑term relationships, ensuring product adoption, and identifying growth opportunities. Serve as the trusted point‑of‑contact, supported by cross‑functional sales, support, marketing, and services teams. **Expactations:** - Deliver proactive, regular check‑ins with assigned accounts. - Maintain high customer satisfaction and retention. - Drive incremental revenue through value‑based upselling. - Demonstrate continuous learning and collaboration. - Show readiness for future progression into senior customer success, sales, product, or leadership roles. **Key Responsibilities:** - Own end‑to‑end relationship management for a defined customer portfolio. - Conduct regular business reviews to assess product usage and outcomes. - Identify and communicate opportunities for additional value and expansion. - Act as the primary liaison, responding promptly to customer inquiries. - Coordinate with internal teams to resolve issues and deliver solutions. - Track and report on key account metrics, renewal dates, and growth forecasts. **Required Skills:** - Strong interpersonal and communication abilities. - Excellent organization and time‑management. - Ability to understand customer needs and translate them into actionable insights. - Commercial acumen with a focus on relationship‑driven revenue growth. - Basic data‑analysis/reporting skills. - Proficiency with CRM or customer success platforms (preferred). **Required Education & Certifications:** - University degree (any discipline) or equivalent qualification. - No specific certifications required; customer‑success or account‑management training is a plus.

Northampton, United kingdom

Hybrid

29-01-2026