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Customer Success Executive

Customer Success Executive

Hybrid

Northampton, United kingdom

£ 30,000 /year

Full Time

29-01-2026

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Skills

Leadership Sales Customer Service Marketing

Job Specifications

Customer Success Executive | Northampton (hybrid) | 25-30k

You like talking to people.

You’re organised.

And you want a role where doing a good job actually leads somewhere.

This is a chance to step into a customer success role where relationships matter, growth is real, and you’re trusted to manage your own portfolio of customers.

You’ll be working with businesses that already use and value the product. Your role is to stay close to them by:

Checking in regularly and building strong, long-term relationships
Understanding how they use the product and what’s working well
Spotting opportunities to help them get more value
Being the person they trust and actually want to hear from

You won’t be thrown in at the deep end. You’ll be coached, supported, and surrounded by experienced sales, support, marketing, and services teams who genuinely want you to succeed.

There’s a commercial element, but this isn’t hard selling. If you’re doing the job properly, revenue follows naturally. And when you’re ready, there’s no glass ceiling. This role can lead into leadership, sales, product, or senior customer success.

You’ll be based in a modern Northampton office three days a week, with flexibility around hours and a culture that values collaboration, learning, and actually enjoying work.

This role could be a great fit if you:

Are a university graduate or early in your career and want your first role in tech
Work in a customer service or customer-facing role and want something more professional, commercial, and future-focused
Are already working in customer success or account management, but feel limited by a lack of progression, development, or opportunity to really own customer relationships

If you’re early in your career and want a role that builds confidence, commercial skills, and long-term progression, this is one worth exploring.

Click apply or get in touch on adam@106rec.co.uk

About the Company

106: Because Clearly, the World Needed Another Recruitment Agency! That’s right. No one was asking for another tech recruitment agency. But here we are anyway. We won't sit here and try and tell you how we are different. All we do is try to be down to earth, deliver what we say we will, and not piss you off. Interested in how we do it? There are 3 services for you to choose from: Premium Service: A Strategic Approach to Swift Hiring Our Premium service is tailored for those who demand great recruitment without compromisin... Know more