- Company Name
- Zealous Agency
- Job Title
- Senior Digital Project Manager
- Job Description
-
Job title: Senior Digital Project Manager
Role Summary: Lead the planning, execution, and delivery of large‑scale digital programmes for global clients. Own the project lifecycle from discovery and scoping through launch, coordinating cross‑functional teams of designers, developers, strategists, and data specialists to produce end‑to‑end web, app, portal, and intranet experiences that meet business and user goals.
Expactations:
- Deliver complex, multi‑channel digital projects on time, within budget, and to agreed quality standards.
- Build and maintain trusted client relationships, ensuring clear, consistent communication and high client satisfaction.
- Apply agile and hybrid delivery approaches, adapting processes to project size and complexity.
- Manage risks proactively, resolving blockers and securing project objectives.
- Champion user‑centric outcomes, ensuring deliverables exceed expectations in performance and value.
Key Responsibilities:
- Lead project planning, defining scope, timelines, resources, and budgets in collaboration with client and internal stakeholders.
- Serve as the primary client contact, translating business requirements into functional specifications.
- Coordinate day‑to‑day execution across design, development, data integration, and quality assurance teams.
- Facilitate agile ceremonies (sprint planning, reviews, retrospectives) and adapt workflows as needed.
- Monitor progress, track deliverables, and report status to leadership and clients.
- Identify and mitigate risks, adjust plans, and ensure timely resolution of issues.
- Validate final deliverables against acceptance criteria, quality benchmarks, and user experience standards.
Required Skills:
- Minimum 5 years of digital project management experience, preferably in agency or consultancy setting.
- Proven track record delivering integrated web, mobile, and portal solutions.
- Strong understanding of the digital ecosystem, including CMS, eCommerce, CDP, and marketing technology platforms (e.g., Salesforce, Sitecore, Adobe, HubSpot).
- Expertise in agile and hybrid delivery methodologies.
- Excellent stakeholder communication, negotiation, and influence skills.
- High level of organization, problem‑solving ability, and composure under pressure.
Required Education & Certifications:
- Bachelor’s degree in Business, Information Technology, Design, or related field.
- Project management certifications preferred: PMP, PRINCE2, or Agile/Scrum Master.