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SNCF ACT

SNCF ACT

www.groupe-sncf.com

4 Jobs

58,596 Employees

About the Company

SNCF is a world leader in public transportation. Trains, passenger services, cards and passes, dialogue, ticket booking.

One Group, 5 divisions SNCF offers a complete range of mobility solutions through its five divisions: SNCF Infra, SNCF Proximité, SNCF Voyages, SNCF GEODIS and Gares&Connexions.

Listed Jobs

Company background Company brand
Company Name
SNCF ACT
Job Title
Développement MISTRAL - Ingénieur Cybersécurité Industrielle confirmé H/F
Job Description
**Job Title:** Confirmed Industrial Cybersecurity Engineer **Role Summary:** Ensure cybersecurity compliance and implementation for SIL2-level railway signaling systems during the development and validation of the MISTRAL control interface. Collaborate with cross-functional teams to align with safety and security standards. **Expectations:** - 3+ years of industrial sector experience with cybersecurity specialization. - Proficiency in V-model development processes and EN50126, EN50128, EN50129 (or IEC 61508) safety standards. - Technical expertise in industrial control-system supervision or human-machine interface (HMI) design, preferably with railway signaling (ETCS) familiarity. **Key Responsibilities:** - Design and implement cybersecurity methodologies, documentation, and risk assessments for SIL2 systems. - Monitor and verify compliance with security requirements during development and validation phases. - Conduct hardware/system-level SSI studies and produce analysis reports. - Coordinate with development teams to integrate cybersecurity requirements into functional and ergonomic specifications. - Lead validation teams in testing cybersecurity measures, including test plan creation. - Recommend SSI architecture solutions and track industrial cybersecurity maturity (MCS). - Maintain cybersecurity vigilance and liaise with cybersecurity leadership. **Required Skills:** - Cybersecurity evaluation methods and tools. - Systems engineering for complex industrial/railway safety-critical systems. - Knowledge of V-model lifecycle and functional safety norms (EN50126/EN50128/EN50129 or IEC 61508). - Collaboration in multidisciplinary teams; problem-solving under constraints. **Required Education & Certifications:** - Master’s degree or equivalent in cybersecurity, engineering, or relevant field. - Demonstrated proficiency in functional safety standards (e.g., EN50126/EN50128/EN50129).
St.-denis, France
On site
Junior
23-10-2025
Company background Company brand
Company Name
SNCF ACT
Job Title
Chargé ou Chargée des études marketing et de la relation clients/utilisateurs
Job Description
**Job title**: Marketing Studies and Customer/User Relationship Lead **Role Summary** Lead the design, execution and analysis of customer and user satisfaction surveys for SNCF Réseau’s digital services. Coordinate with internal stakeholders and external vendors, interpret data to drive UX improvements, and champion the promotion of survey capabilities across the organization. **Expectations** - Deliver actionable insights that enhance user experience and service quality. - Maintain high engagement with stakeholders across DG Numérique, business units, and external research firms. - Adopt an iterative survey process, incorporating regular feedback to refine methodology. **Key Responsibilities** - Design and launch new satisfaction surveys for internal and external users of SNCF Réseau SI services. - Manage all survey partners, including vendors and research agencies. - Develop and execute communication plans for survey roll‑outs. - Analyze survey results, benchmark against service quality data, and produce clear reports with corrective action plans. - Conduct cross‑tabulations between user perception and technical performance metrics. - Continuously improve survey processes based on field experience. - Promote the survey offering within the division and across SNCF Réseau. - Perform marketing studies to deepen understanding of customer journeys. **Required Skills** - Proven experience in marketing research and customer satisfaction surveys. - Strong statistical analysis and BI skills; proficiency in data visualization. - Expertise with survey tools (e.g., Sphinx) and Microsoft Office 365. - Ability to translate data into concrete recommendations and communication plans. - Excellent written and verbal communication; skilled in facilitating workshops and working groups. - Interest in information systems and the ability to collaborate across technical teams. - Self‑directed, detail‑oriented, organized, and a strong team player. **Required Education & Certifications** - Bachelor’s (Bac +3) or Master’s (Bac +5) degree in Marketing, Market Research, Statistics, or a related discipline. - No mandatory certifications, but experience with BI tools and survey platforms is essential.
St.-denis, France
On site
18-11-2025
Company background Company brand
Company Name
SNCF ACT
Job Title
Chef ou Cheffe de Projet SI sur le portefeuille Performance des Actifs F/H
Job Description
Job title IT Project Manager – Asset Performance Portfolio Role Summary Lead end‑to‑end IT projects that enhance asset performance, aligning with business goals and regulatory requirements. Act as a strategic partner for asset management functions, driving digital maturity, data‑driven decision making, and continuous improvement of the application portfolio. Expectations • Deliver projects on time, within scope and budget. • Translate complex business needs into actionable technical solutions. • Foster collaboration across business, architecture, security, and operations teams. • Maintain strong communication with governance bodies and key stakeholders. • Promote innovation and maintain high standards of data quality and analytics. Key Responsibilities - Project steering: design, execution, and deployment of IT solutions for asset performance. - Business‑IT alignment: prioritize and structure business requirements with stakeholders. - Performance monitoring: define, track, and report digital delivery KPIs. - Integration: ensure solutions fit with existing SI components (GMAO, ERP, Supply Chain, etc.). - Digital transformation: partner with business units to manage change, raise digital maturity, and drive adoption of new tools. - Innovation & experimentation: evaluate analytics, predictive maintenance options, run POCs, and iterate. - Continuous improvement: refine data quality, indicator reliability, and analytical relevance. - Portfolio rationalisation: reduce shadow IT and standardise application usage. - Reporting & governance: maintain regular updates to project boards, committees, and executive leadership. Required Skills - Proven project management methodology (PRINCE2, PMBOK, Agile). - Experience in multi‑stakeholder, complex digital transformation environments. - Strong change‑management, workshop facilitation, and communication skills. - Analytical mindset with a focus on data‑driven outcomes. - Knowledge of asset management IT landscapes and relevant analytics technologies. - Professional English proficiency. - Leadership, teamwork, adaptability, result orientation, and rigorous execution. Required Education & Certifications - Minimum Master’s degree (Bac+5 equivalent) in Computer Science, Information Systems, Engineering, or a related field. - Minimum 3 years’ experience managing IT projects, ideally in asset management. - Certifications such as PMP, PRINCE2, or ITIL are advantageous.
Saint-denis, France
On site
Junior
18-11-2025
Company background Company brand
Company Name
SNCF ACT
Job Title
Administrateur ou Administratrice réseau
Job Description
Job title: Network Administrator Role summary: Responsible for maintaining, optimizing, and supporting the local area network (LAN) and related telecommunications infrastructure across multiple operational sites. Ensures high availability, performance, and security of network and workstation environments for railway traffic management and corporate applications. Expectations: - Keep the LAN always operational with minimal downtime. - Deliver timely resolution of network and workstation incidents. - Conduct proactive maintenance, upgrades, and documentation. - Provide technical expertise to project teams and user communities. Key responsibilities: • Maintain operational state of LAN/WAN/MAN equipment and ensure high availability. • Monitor network performance and alarms (SNMP, supervision tools). • Perform preventive and corrective maintenance on networking hardware. • Backup configuration, upgrade firmware following national standards. • Investigate incidents, produce post‑mortem reports, and enact corrective actions. • Resolve latency and throughput issues reported by users. • Audit network architecture to enhance efficiency and scalability. • Configure network hardware per administrative and technical directives. • Draft and update technical documentation (procedures, diagrams, architectures). • Plan and execute network expansions (add switches, services, etc.). • Re‑engineer obsolete network infrastructure: redesign, select components, prepare change dossiers. • Install, configure, and test workstations for traffic control, video surveillance, passenger information, and enterprise communications. • Deploy software specific to workstation roles and troubleshoot installation problems. • Participate in large‑scale deployments (e.g., Windows version roll‑outs). • Manage spare‑parts inventories and cold/hot spare replacement strategy. • Monitor equipment health, identify aging components, propose upgrades. • Collaborate with telecommunications teams (first‑line support) and level‑2 support. • Train and assist end‑users on new software and security practices. • Lead production planning, progress tracking, ticketing, and reporting to the manager. • Interface with other IT entities on cross‑functional projects. • Lead complex or major projects, ensuring adherence to deadlines. • Join on‑call rotation for the Mediterranean region. Required skills: - In‑depth knowledge of LAN/WAN/MAN design, configuration, and troubleshooting. - Experience with SNMP monitoring, network performance analysis, and alarm management. - Hands‑on skills in routing & switching, fiber optics, RJ45, SFP modules, stackable switches. - Competence in firmware updates, configuration backup, and documentation standards. - Familiarity with Windows and Unix/Linux workstation administration and deployment. - Ability to design, author shop drawings, and prepare change approval dossiers. - Strong problem‑solving, incident investigation, and root‑cause analysis. - Project management basics: planning, scheduling, reporting, and stakeholder communication. - Good interpersonal skills for user training, support, and collaboration across teams. - Awareness of cybersecurity best practices for network and workstation environments. Required education & certifications: - Bachelor's degree (or equivalent) in Computer Science, Information Systems, Telecommunications, or related field. - Professional certifications such as Cisco CCNA/CCNP (preferred), Juniper JUNIPER or equivalent networking credentials. - Additional certifications in security (CompTIA Security+, CISSP) and project management (CAPM, PMP) are desirable.
Marseille, France
On site
04-12-2025