Soraban

www.soraban.com

1 Job

52 Employees

About the Company

Soraban is the admin system built for accounting firms — powered by AI, integrated with your stack, and designed to eliminate manual work across intake, data entry, and deliverables. Your team didn’t go into accounting to send emails, rename PDFs, and chase signatures. Soraban does that — with AI that’s trained on how firms actually work. Your pros get their time back. Your admins become your client's superheroes. And your firm scales, without the chaos.

Listed Jobs

Company Name: Soraban
Job Title: Operations & Reliability Engineer Intern
Job Description: Job title: Operations & Reliability Engineer Intern Role Summary: Provides hands‑on support for a production automation system aligned with uptime and SLA goals. Works across operations, reliability, automation, and customer‑facing layers to monitor, troubleshoot, and enhance system performance. Expectations: Excellent technical foundation, strong problem‑solving, and clear documentation. Must commit ~20 hrs/week for a 3‑month internship, be U.S. authorized, and adapt to a hybrid work schedule. Key Responsibilities: - Monitor customer uptime, job execution, and overall system health. - Triage incidents, escalating to engineering as needed. - Execute hands‑on operational tasks and follow established runbooks. - Identify recurring failure patterns; recommend reliability improvements. - Assist in incident analysis and post‑mortem documentation. - Contribute to runbook updates and continuous process refinement. Required Skills: - Comfortable debugging technical systems in production. - Detail‑oriented with strong procedural adherence. - Clear written communication for issue reporting and handoffs. - Curiosity and analytical mindset about failure modes and reliability. - Basic proficiency in Linux, shell scripting, or Python. - Exposure to automation, QA, SRE, or DevOps practices is a plus. Required Education & Certifications: - Currently pursuing a BS or MS in Computer Science, Software Engineering, or a related field. - Authorized to work in the United States (OPT eligible).