Anabas

About the Company

Anabas is a dedicated facilities management company specialising in exceptional service delivery for our clients operating in corporate workplaces.

As a TFM provider, we offer a complete range of facilities management services, all self-delivered to cater to the unique needs of our clients. Whether it's security, reception, cleaning or M&E services, we can manage all your FM needs.

We’re not just about managing facilities; we’re about enhancing experiences…

Our approach goes beyond traditional FM; we focus on creating exceptional experiences:

Customer-First Approach: We listen, we adapt, and we deliver.
Workplace Excellence: We cultivate environments that enhance productivity and promote the well-being of both your employees and visitors alike.
Innovation-Driven: We leverage cutting-edge technology and best practices for optimal results.
Sustainability-Focused: We deliver eco-friendly solutions to reduce your carbon footprint.

Driven by a commitment to excellence, we provide tailored solutions that enhance the workplace experience and drive business performance.

Listed Jobs

Company Name

Anabas

Job Title

Senior Front of House Receptionist VA2599

Job Description

Job Title: Senior Front of House Receptionist Role Summary: Oversees front-of-house operations, acts as deputy to the account manager, and ensures exceptional client service by managing visitor interactions, administrative tasks, and team coordination. Requires strong leadership, client engagement, and operational compliance. Expactations: - Minimum three years’ experience in front-of-house or facilities management roles. - Proven ability to lead, motivate, and coach a team. - Demonstrated proficiency in client relationship management and conflict resolution. - Flexibility to adapt to evolving client needs. Key Responsibilities: - Assist account manager in daily operations; act as deputy during their absence. - Manage visitor access, room bookings, and event logistics using visitor management systems. - Resolve escalated guest complaints and ensure compliance with data protection protocols. - Coordinate with internal teams (helpdesk, events) for operational efficiency. - Act as fire marshal, enforcing health, safety, and environmental standards. - Monitor and respond to facility-related queries via email and visitor systems. - Foster client relationships and align services with stakeholder expectations. Required Skills: - Client service excellence and interpersonal communication. - Team leadership and staff management. - Proficiency in data management and administrative software. - Problem-solving and decision-making under pressure. - Knowledge of IT systems for access control and room bookings (e.g., visitor management). Required Education & Certifications: - High school diploma or equivalent. - SIA licence (achieved during probation via 7-day training). - BS7858 security vetting clearance. - Training in facilities management or related field (beneficial).

Manchester, United kingdom

On site

Senior

30-01-2026