Tangent

About the Company

For too long, starting a career in Tech has been about who you know and not what you know.

Only 9% of all tech employees come from working class backgrounds and it’s time that this changed!

Tangent is an online platform that makes professional connections and job referrals accessible to everyone and NOT just the privileged few with the best networks. We connect aspiring GTM stars from low socioeconomic backgrounds to top GTM employees (Sales/Customer Success/Marketing etc).

Join Tangent as a Mentor today and start using your network and knowledge to make positive change . Tangent is 100% free and Mentors pick their time commitment. It's the easiest way to make a meaningful impact

Listed Jobs

Company Name

Tangent

Job Title

London Entry Level Customer Success (full time salary + commission)

Job Description

**Job Title:** Customer Success Manager **Role Summary** Support client success and retention through relationship-building, product adoption guidance, and cross-functional collaboration in a high-growth technology company focused on AI-driven data insights. **Expectations** Seeking a proactive, client-focused individual with strong interpersonal skills and a commitment to delivering exceptional customer experiences. Open to transferable skills from roles like retail, hospitality, or customer service. No prior industry experience required. **Key Responsibilities** - Serve as primary client contact, building long-term relationships centered on trust and understanding. - Facilitate customer onboarding and product adoption, ensuring rapid value realization. - Proactively identify opportunities for product expansion, renewal, and retention. - Collaborate with sales, product, and support teams to address client needs and incorporate feedback. - Demonstrate product value through data-driven insights to help clients achieve business goals. **Required Skills** - Exceptional communication, active listening, and problem-solving abilities. - Ability to translate complex information into clear, actionable guidance. - Proactive mindset with a focus on client success and relationship development. - Comfort with hybrid work environments and time-management in client-facing roles. **Required Education & Certifications** None specified.

London, United kingdom

Hybrid

Fresher

30-01-2026