Anytime

About the Company

Since its launch in 2014, Anytime has already attracted more than 100,000 entrepreneurs. The company owes its success to its 100% online professional account, its simple and innovative application, its phone advisers coupled to a clear pricing without hidden costs.

Anytime is intended for professionals, VSEs-SMEs, nonprofit organizations and creators. More than a simple professional account, Anytime offers Mastercard cards to manage the professional expenses of your teams as well as a platform of simple and effective services which allow you, for example, to start creating a business, to issue personalized invoices, to cash your customers, to manage your cash flow or to automate your accounting.

Anytime raised 5M € in 2016 from the Seventure Partners fund (Prestashop, SumUp, IDNow, Mailjet, ChronoTruck, ...). After becoming profitable in 2018, Anytime has become a subsidiary of Orange Bank in January 2021 and benefits from Orange's brand image with VSE / SME customers to speed up its business development and enhance the solutions it offers to professionals.

Listed Jobs

Company Name

Anytime

Job Title

ALTERNANCE ou STAGE - Customer Success Manager (H/F)

Job Description

**Job Title** Customer Success Manager – Internship / Apprenticeship **Role Summary** Support the onboarding and ongoing success of customers using digital banking solutions for associations and professionals. Initially focus on training, retention, and satisfaction, then progressively transition to prospecting and expanding sales opportunities within the existing client base. **Expectations** - Master product knowledge and become the subject‑matter expert for new and existing users. - Achieve high client satisfaction scores and reduce churn. - Identify upsell/cross‑sell opportunities and drive incremental revenue. - Evolve from pure Customer Success to a hybrid CSM‑Sales role, leveraging insights from client interactions to support the sales team. **Key Responsibilities** - Onboard and train new users, ensuring they fully adopt the platform. - Monitor customer usage, identify friction points, and implement solutions to improve retention. - Proactively explore additional product needs and present upsell/cross‑sell options. - Collaborate with the sales team to refine processes based on customer feedback. - Provide actionable insights that shape product and sales strategies. **Required Skills** - Strong service orientation and natural empathy. - Commercial mindset and enthusiasm for a challenge‑driven environment. - Curiosity, self‑direction, and persuasive communication. - Ability to work autonomously while collaborating within a dynamic team. **Required Education & Certifications** - Current student or recent graduate with a Bachelor's degree (or equivalent) in Business, Finance, Marketing, or a related discipline. - No mandatory certifications required.

Lyon, France

On site

03-02-2026