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Leafe

Leafe

www.leafeapp.com

2 Jobs

20 Employees

About the Company

Helping hospitality teams save thousands of pounds a year and countless staffing hours by making kitchen paperwork intuitive, digital and effortless.

Listed Jobs

Company background Company brand
Company Name
Leafe
Job Title
Junior Sales Development Rep
Job Description
Job title: Junior Sales Development Rep Role Summary: Act as the initial contact for all inbound trial sign‑ups, quickly qualify warm leads and seamlessly hand them off to the senior sales team for high‑value demos. Expectations: Deliver timely responses to every warm lead, maintain accurate CRM records, meet daily outreach targets, and collaborate closely with senior sales to drive conversion. Key Responsibilities: - Contact chefs, general managers, and owners who have signed up for a trial. - Qualify prospects using pre‑defined criteria. - Log all interactions and progress in the CRM. - Pass fully qualified leads to senior sales for demos. - Ensure 100 % lead coverage and timely follow‑up. - Provide data entry, reporting, and process‑adherence support. Required Skills: - Prior hospitality experience. - Professional, confident telephone presence. - High energy, resilience, and persistence. - Strong organizational ability and attention to detail. - Proficiency with CRM systems (HubSpot, Salesforce, Vitally, etc.) and communication tools. - Clear verbal and written communication. - Coachable, open to feedback. Required Education & Certifications: - Minimum high‑school diploma or equivalent (Bachelor’s degree preferred, but not mandatory).
Bristol, United kingdom
On site
Junior
02-03-2026
Company background Company brand
Company Name
Leafe
Job Title
Customer Success Hero
Job Description
Job Title: Customer Success Hero Role Summary: • Drive customer onboarding and satisfaction for a food‑tech start‑up. • Manage day‑to‑day customer interactions, ensuring smooth adoption of the platform. • Collaborate cross‑functionally to improve product experience and support business growth. Expectations: • Self‑organised, proactive, and intuitive owner‑mindset. • Strong computer literacy (Excel/Sheets, email automation). • Hands‑on experience in hospitality/food service. • Confident, energetic phone presence, engaging customers with enthusiasm. • Commitment to on‑site presence 4 days a week; non‑hybrid. Key Responsibilities: • Build and maintain long‑term relationships with chefs and hospitality partners. • Guide customers through onboarding, training, and adoption milestones. • Resolve account issues, escalating complex problems to product or engineering. • Capture feedback and translate into product improvements. • Meet and exceed customer retention and satisfaction targets. • Contribute to team knowledge base, create best‑practice documentation. Required Skills: • Excellent verbal and written communication. • Proficiency in spreadsheet tools and basic data entry. • Problem‑solving orientation and ability to explain technical concepts simply. • Customer‑centric mindset, strong listening skills. • Time management and organizational competence. • Adaptability in a fast‑moving start‑up environment. Wish‑List Skills: • Prior customer success or sales experience. • Familiarity with CRM/CSM platforms (HubSpot, Salesforce, Zendesk, Intercom, Vitally). Required Education & Certifications: • High school diploma or equivalent (Bachelor’s degree preferred). • Relevant certifications (CRM, customer success) considered a plus.
Bristol, United kingdom
On site
02-03-2026