SNCF Voyageurs Matériel

About the Company

SNCF Matériel est un acteur incontournable du monde ferroviaire, grâce à son réseau de technicentres et de son offre de service de maintenance.

Au sein de SNCF Voyageurs, le métier Matériel gère la maintenance de près de 17 000 matériels roulants, afin d’assurer la mobilité des personnes comme des marchandises.
Responsable de la maintenance du matériel roulant, la Direction du Matériel assure une performance industrielle de haut niveau au service du Groupe et de ses clients. Sécurité, qualité et expertise technique sont ainsi garanties lors de l’entretien des matériels et des pièces de rechange.

S’appuyant sur ses 2 grands métiers que sont la maintenance industrielle et l’ingénierie, l’offre de la Direction du Matériel se structure par type de clients (propriétaires, exploitants et mainteneurs).

L’ambition de Matériel est de mieux servir ses clients internes et externes avec sa filiale Masteris.

Listed Jobs

Company Name

SNCF Voyageurs Matériel

Job Title

STAGE CHARGÉ.E DE MARKETING DIGITAL

Job Description

**Job title** Digital Marketing Intern **Role Summary** Support the Marketing & Commercial division by producing content for digital products, maintaining the company website, collecting and synthesizing customer feedback, designing customer personas and journeys, and assisting with event planning and production. **Expactations** - Create clear, engaging marketing materials (FAQs, product sheets, sales decks). - Keep website content accurate, up‑to‑date, and aligned with brand guidelines. - Develop, distribute, and analyse customer satisfaction surveys. - Facilitate workshops to build personas and map customer journeys. - Coordinate event logistics and generate related communication assets. **Key Responsibilities** - Produce written content for service offerings (FAQs, product sheets, sales collateral). - Design, upload, and update website pages using the company CMS. - Build and distribute satisfaction surveys, gather data, and prepare concise insights reports. - Lead atelier sessions for persona creation and customer journey mapping. - Assist in planning and executing events (forums, webinars, communication kits). - Collaborate with cross‑functional teams to ensure consistent messaging and UX quality. **Required Skills** - Strong written and verbal communication in English (French proficiency a plus). - Proficiency with PowerPoint, Canva, Figma, and UX tools (persona, customer journey map). - Ability to synthesise complex information into clear, actionable content. - Team‑oriented mindset, ability to coordinate multiple stakeholders. - Basic understanding of digital marketing concepts and customer analytics. **Required Education & Certifications** - Master’s or MBA degree in Digital Marketing, Digital Communication, or a related field. - Relevant certifications in UX design, digital content creation, or marketing analytics are a plus.

St.-denis, France

Hybrid

18-03-2026