Yunex Traffic

About the Company

It's time for a profound #MobilityRevolution in our cities. It's time for more efficient mobility, sustainable infrastructure and livable urban environments. Yunex Traffic is the innovator that makes it happen through disruptive ideas and digital technologies.

As a global leader in intelligent traffic solutions, we develop novel mobility options for cities, highway authorities and mobility providers. Our solutions transform our cities into places where people can live, work and move more freely with better quality of life, less accidents and with cleaner air and contribute to solving our climate crisis.

With over 3,500 employees from 58 nations in 24 countries around the world, we help more than 110 cities to make mobility permanently environmentally friendly and more efficient with state-of-the-art digital technology such as artificial intelligence. In doing so, we act as a customer-focused powerhouse that cultivates entrepreneurial and global thinking at all levels.

Join #TeamYunexTraffic and apply now: jobs.yunextraffic.com

Listed Jobs

Company Name

Yunex Traffic

Job Title

Senior Product Support Engineer

Job Description

**Job Title** Senior Product Support Engineer **Role Summary** Provide proactive and reactive technical support for Yunex Traffic and third‑party products across all business functions. Collaborate with Product Development, Field Services, and external customers to resolve complex issues, drive serviceability improvements, and expand remote support capabilities. Act as a trusted subject‑matter expert, contributing to product development, process optimization, and business growth initiatives. **Expectations** - Deliver timely, effective technical solutions for field and customer issues. - Maintain balanced workload between scheduled support, ad‑hoc incidents, and project deliverables. - Communicate clearly at all organizational levels, prepare detailed reports, and influence decision‑making. - Proactively identify and promote opportunities for new business and service improvements. **Key Responsibilities** - Assist Product Development in testing, rollout, and serviceability of new Traffic and EVCI products. - Provide technical support to Field Services, Sales/Tendering, HSQE, and Project Delivery teams. - Build and nurture relationships with internal stakeholders and external customers. - Lead and participate in projects aimed at improving field service efficiency, installation techniques, and maintenance contracts. - Expand remote support operations for the Service Operation Centre and field operatives. - Create complex status reports and documentation using Microsoft Office. - Travel across the UK and occasionally abroad to support site visits and customer engagements. - Identify potential new business opportunities and escalations. - Support HSQE processes, including NHSS accreditation and safety compliance. **Required Skills** - Extensive knowledge of Yunex Traffic systems, networks, and associated third‑party products. - Strong analytical and problem‑solving skills for complex technical scenarios. - Advanced written and verbal communication; ability to present to diverse audiences. - Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint). - Project management capabilities: planning, monitoring, and deadline‑driven execution. - Interpersonal skills: negotiation, influence, and relationship building at all levels. - Familiarity with IET regulations and electrical system design. - Self‑directed initiative with ability to prioritize and manage unpredictable workload. **Required Education & Certifications** - Bachelor’s degree in Electrical Engineering, Electronics, Transportation Engineering, or a related technical field. - Professional certifications in electrical or traffic engineering (e.g., IET, CEAB) preferred. ---

Poole, United kingdom

On site

Senior

26-11-2025