- Company Name
- Capital One
- Job Title
- Lead Platform Engineer (Audio Video/Unified Communications)
- Job Description
-
Job title: Lead Platform Engineer (Audio Video/Unified Communications)
Role Summary: Lead technical design, implementation, and maintenance of enterprise audio‑visual and Unified Communications platforms. Drive DevOps practices, AI/ML integration, and platform strategy while mentoring a cross‑functional engineering team.
Expectations:
- Deliver scalable, secure AV/UC solutions aligned with organizational goals.
- Own technical vision, roadmap, and governance for platform engineering.
- Foster continuous improvement through automation, CI/CD, and infrastructure‑as‑code.
- Collaborate with product, security, and vendor partners to translate business needs into robust technical solutions.
Key Responsibilities:
- Define and enforce AV/UC engineering standards and best practices (code reviews, testing, documentation).
- Architect and deploy large‑scale AV/UC systems, integrating emerging AI, ML, and automation technologies.
- Lead technical discussions, design reviews, and architectural decisions for platform initiatives.
- Mentor team members, raising engineering quality and execution.
- Drive DevOps methodology adoption: automate build, test, deployment, and release processes (Jenkins, GitHub, Artifactory).
- Implement CI/CD pipelines, infrastructure‑as‑code, and automated configuration management.
- Plan, track, and deliver platform engineering projects, managing risks and timelines.
- Oversee incident response, root‑cause analysis, and post‑incident reviews to enhance operational reliability.
- Define and monitor KPIs for platform health, stability, and performance; generate analytical reports.
- Serve as primary liaison with third‑party vendors, managing support, escalation, and feedback loops.
- Maintain knowledge base of known issues, troubleshooting guides, and best‑practice documentation.
- Conduct technology road‑mapping for hardware, software, cloud, and IoT integration, evaluating beta hardware and new solutions.
Required Skills:
- Proficiency in build and deployment tools (Jenkins, GitHub Actions, Artifactory).
- Strong experience with AWS cloud services (minimum 4 years).
- Expertise in DevOps practices for both software and hardware systems at scale.
- Deep understanding of enterprise networking, video‑conferencing protocols, and networked device security.
- Familiarity with AI/ML concepts for predictive maintenance, scheduling, and UX improvement.
- Knowledge of APIs, webhooks, and IoT integration.
- Experience with infrastructure‑as‑code (Terraform, CloudFormation, Ansible).
- Leadership and mentoring capabilities; proven ability to drive technical strategy and roadmap presentation.
Required Education & Certifications:
- High School Diploma, GED, or equivalent certification.
- Minimum 6 years’ experience with build/deployment tools; 4 years’ AWS experience; 2 years’ team leadership.
- Preferred: Bachelor’s or Master’s degree in Computer Science, Engineering, or related field.
- Relevant certifications (e.g., AWS Certified Solutions Architect, DevOps certifications) are a plus.
Harrisonburg, United states
On site
Senior
05-01-2026