Rushlift

About the Company

Rushlift is a leading provider of innovative customer focused solutions in materials handling equipment, mechanical services and fleet management. Rushlift provides impartial advice to enable customers to maximise the effectiveness of their industrial equipment fleets, through either long term hire contracts or servicing and repair arrangements.

In addition to providing all types of forklift trucks from powered pallet trucks to wire guided systems, Rushlift hires and maintains a wide range of industrial equipment such as sweepers, mobile plant, and lorry loader cranes.

Rushlift is part of the global Doosan Bobcat Corporation Group, the world's leading value forklift brand. The company has acquired a strong reputation for delivering simple, powerful products designed for the UK and European markets.

Listed Jobs

Company Name

Rushlift

Job Title

Rental Hire Coordinator

Job Description

Job Title: Rental Hire Coordinator Role Summary: Coordinate and manage all aspects of short‑term equipment hire operations, ensuring optimal fleet utilisation, timely delivery and collection, customer satisfaction, and efficient contract administration. Expactations: • Minimum 2–3 years in logistics, equipment rental or service coordination. • Proven experience with material handling equipment, plant hire or fleet management. • Strong organisational, planning and prioritisation abilities. • Excellent customer service, communication and problem‑solving skills. • Proficiency with transport coordination, fleet scheduling and rental/CRM systems. • Ability to work under pressure, manage conflicting priorities and meet deadlines. Key Responsibilities: • Process inbound hire requests and allocate equipment based on availability, location and customer needs. • Coordinate deliveries and collections with transport providers to meet scheduled times. • Monitor hire durations, manage contract extensions, off‑hires and rehire relationships. • Maximise internal fleet utilisation through effective planning and rotation. • Track rehire equipment performance, costs and returns. • Serve as primary customer contact for hire status, delivery timing and breakdown support. • Liaise with service teams to minimise equipment downtime and resolve issues quickly. • Maintain accurate data in rental management and CRM systems. • Complete and archive all hire contracts, transport notes and off‑hire documentation. • Generate utilisation, open‑hire, rehire spend and service response reports. • Support weekly operational reporting and fleet KPI tracking. • Ensure compliance with health & safety and all relevant protocols for hired assets. Required Skills: • Logistics, rental or service coordination experience. • Knowledge of material handling equipment (forklifts, sweepers, mobile plants, cranes). • Strong organisational, planning and multitasking abilities. • Excellent written and verbal communication. • Proficiency in Microsoft Office (Excel, Word, Outlook). • Experience with rental or CRM software. • Transport coordination and fleet scheduling knowledge. Required Education & Certifications: • High school diploma or equivalent (minimum). • Relevant certifications in logistics, fleet management or equipment handling preferred.

Northampton, United kingdom

On site

01-10-2025